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Packs

3 packs
curated
Customer Journey Mapping
Map the end-to-end customer journey, identify friction points, and uncover improvement opportunities.
5 skills · pack
curated
Customer Journey Map
Install this pack to create an end-to-end customer journey map with stages, touchpoints, emotions, pain points, and opportunities.
4 skills · pack
@owl-listener
Design Research
User research skills for designers: personas, empathy maps, journey maps, interview scripts, usability testing, and card sorting.
12 skills · pack

Results for “journey-map”

1 skill
alirezarezvani
process-mapper
Document end-to-end business processes in BPMN-style notation, measure cycle times by stage, surface where work spends most of its time waiting vs. being worked, and quantify the gap between processing time and total elapsed time.
20.4k · bundle