Results for “customer-journey-analytics”

Map customer journeys from awareness to advocacy by visualizing touchpoints, identifying drop-off points, analyzing channel interactions, and optimizing the end-to-end experience.

Identifies which items (pages, campaigns, products, channels, regions) had the biggest increases or decreases for a key metric between two time periods.

Create a customer journey map across stages, touchpoints, actions, emotions, and metrics to diagnose broken experiences and align teams on the full customer flow.

Compares 2–5 audience segments side by side across key metrics, identifying winners, losers, and significant differences to inform product decisions and personalization strategy.

Website analytics audit — tracking verification, SEO check, performance metrics, conversion path analysis

Analyzes campaign performance with multi-touch attribution, funnel conversion analysis, and ROI calculation for marketing optimization.

Discovers competitors via search API, deeply researches each with a multi-lane pattern, and compiles an HTML report with overview, per-competitor deep dives, feature/pricing matrix, and mentions feed.

Analyzes multi-step conversion funnels in Adobe Analytics to identify visitor drop-off points, compute step conversion rates, and pinpoint the worst leakage steps.

Analyzes campaign performance with multi-touch attribution, funnel conversion analysis, and ROI calculation for marketing optimization.

Conduct and synthesize customer research into actionable insights from interviews, surveys, reviews, and online communities.

Analytics tracking, interpretation, funnel analysis, product metrics, and ROI measurement. Use when setting up GA4/GTM tracking, interpreting analytics data, analyzing conversion funnels, calculating ROI, or measuring product engagement. Triggers on "analytics," "GA4," "Google Analytics," "conversion tracking," "event tracking," "UTM parameters," "tag manager," "GTM," "tracking plan," "funnel analysis," "conversion rates," "user flow," "cohort analysis," "retention," "product metrics," "North Star metric," "ROI," "break-even," "payback period," "investment analysis," "validate my funnel," "why isn't my funnel converting," or "executive financial report." For A/B test setup, see ab-test-setup.

Create data-backed customer personas with market research, demographics, psychographics, jobs-to-be-done, journey mapping, and avatar generation.