Results for “customer-retention”

3 skills

acquisition-channel-advisor

Evaluate acquisition channels using unit economics, customer quality, and scalability to decide whether to scale, test, or kill a growth channel.

More results

improve-retention

Diagnose and fix retention problems using the Fogg Behavior Model (B=MAP), covering motivation, ability, prompts, and tiny habits.

continuous-discovery

Build a weekly cadence of customer touchpoints using Opportunity Solution Trees, assumption mapping, and interview snapshots to keep product decisions grounded in evidence.