Plugins
1 pluginResults for “customers”
5 skillsGorgias Automation
Automate e-commerce customer support workflows in Gorgias -- manage tickets, customers, tags, and teams through natural language commands.
66.9k
Cx Knowledge Lifecycle
Use to assign ownership, set review cadence, and deprecate support content without breaking self-service or AI grounding. Trigger for "who owns this article", "our KB is out of date", orphan articles, annual review calendar nobody follows, deprecating help content, knowledge governance, or preventing stale articles from quietly harming customers.
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More results
Customer Feedback Analysis
Analyze NPS, CSAT, and qualitative customer feedback to extract themes, identify trends, and generate actionable insight reports. Use when the user requests customer feedback analysis or provides relevant inputs for this workflow.
159
Cx Translation Workflow
Use to keep localised help centre content current when the source language changes, detect stale translations, and prevent silent lag between markets. Trigger for "translations are out of date", localisation workflow, source of truth language, help centre i18n, translation drift after policy update, or non-English customers seeing old policy.
1
Churn Prevention
When the user wants to reduce churn, build cancellation flows, set up save offers, recover failed payments, or implement retention strategies. Also use when the user mentions 'churn,' 'cancel flow,' 'offboarding,' 'save offer,' 'dunning,' 'failed payment recovery,' 'win-back,' 'retention,' 'exit survey,' 'pause subscription,' 'involuntary churn,' 'people keep canceling,' 'churn rate is too high,' 'how do I keep users,' or 'customers are leaving.' Use this whenever someone is losing subscribers or wants to build systems to prevent it. For post-cancel win-back email sequences, see emails. For in-app upgrade paywalls, see paywalls.
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