Results for “case-management”

Ordnet Akteninhalt, Belege, Lücken und Nachforderungen zu Tatbestandsmerkmalen, Beweisfragen und Beleglage; liefert eine Beweislast- und Substantiierungsmatrix.

Use to reconstruct what actually happened to one customer across every conversation, channel and handoff, for an escalation, complaint, post-mortem or goodwill decision. Trigger for "build a timeline for this customer", "what happened on this case", "summarize the back-and-forth before I decide", "when were they first told", escalation summaries, complaint investigations, or a case spanning several tickets.

Searches the web, legal databases, case law, patents, and case.dev knowledge base via the casedev CLI. Use when the user mentions "search", "legal research", "find cases", "case law", "patent search", "web search", "fetch URL", "webfetch", "legal skills", or needs to research legal topics, find similar cases, or retrieve web content.