Packs
3 packscurated
Customer Journey Mapping
Map the end-to-end customer journey, identify friction points, and uncover improvement opportunities.
5 skills · pack
curated
Customer Journey Map
Install this pack to create an end-to-end customer journey map with stages, touchpoints, emotions, pain points, and opportunities.
4 skills · pack
@owl-listener
Design Research
User research skills for designers: personas, empathy maps, journey maps, interview scripts, usability testing, and card sorting.
12 skills · pack
Results for “journey-map”
9 skills
phuryn customer-journey-map
Create an end-to-end customer journey map with stages, touchpoints, emotions, pain points, and opportunities to identify friction points and improve user experience.
22.6k
owl-listener journey-map
Creates a comprehensive end-to-end user journey map with stages, touchpoints, emotions, pain points, and opportunity areas for product design and UX analysis.
1.7k
drnabeelkhan ux-researcher
Conducts end-to-end user research, from study design through behavioral insight synthesis, using frameworks like Nielsen's Heuristics, SUS, and User Journey Mapping.
2
More results
owl-listener service-blueprint
Map the end-to-end service delivery system including frontstage actions, backstage processes, and supporting infrastructure.
1.7k
joshuashepherd network-map
Reads existing per-leader research files to map co-authorships, endorsements, and organizational ties across movement leaders, producing a cross-leader network graph with clusters, bridges, and isolates.
1
owl-listener empathy-map
Synthesize user research into a 4-quadrant empathy map (Says, Thinks, Does, Feels) to capture and share user understanding across a team.
1.7k
seaworld008 researcher
User research specialist. Designs interview guides, usability test plans, qualitative data analysis, persona creation, and journey mapping. Complements Echo's UI validation. Use when user research design or analysis is needed.
65 · bundle
projectious-work user-research
Structures user research — planning sessions, synthesizing findings, and translating insights into product decisions. Use when planning user interviews, analyzing research data, creating personas or journey maps, or turning qualitative feedback into structured recommendations.
0
inference-sh customer-persona
Create data-backed customer personas with market research, demographics, psychographics, jobs-to-be-done, journey mapping, and avatar generation.
584