Results for “budget-justification”

Use to audit arrears, collections and financial-difficulty conversations for fair treatment — forbearance offered, pressure absent, vulnerability recognised. Trigger for "audit our collections calls", "are we treating customers in arrears fairly", "did we offer forbearance", financial difficulty handling, payment plan conversations, or a complaint about collections conduct.

Use to audit whether similar customers with similar failures received similar redress, and to find variation that could not be defended. Trigger for "are our refunds consistent", "do we compensate similar cases the same way", "audit our goodwill decisions", redress fairness review, customers who escalate getting more, or a complaint that someone else was treated better.

Per-page UX audit using NN/g heuristics, Intuit microcopy, and Google HEART. Use when evaluating usability, auditing microcopy, checking UX heuristics, or assessing cognitive load. Cross-page flows/IA → audit-ux-journeys. Layout/breakpoints → audit-responsive. Empty/error states → audit-ui-states.

Use to verify that the chain from conversation to evaluation to decision is complete and reconstructible, so a QA score or a customer outcome can be explained months later. Trigger for "can we prove why this decision was made", "is our audit trail complete", "reconstruct how this score was produced", evidencing an AI-assisted decision, or an auditor asking how a conclusion was reached.

Use for PPC work when Codex should audit Meta Ads account structure, delivery, learning, attribution, creative, audience, and spend evidence.

Reviews code, diffs, or PRs for correctness, regressions, security, architecture, maintainability, and test gaps.

Audit and optimize application runtime performance (Core Web Vitals, slow code, load time). Use when "slow page", "LCP/INP/CLS", or "optimize performance". JS payload → audit-bundle-size. Concurrent breaking point → test-load. Timeouts/retries → audit-resilience.