Results for “decoherence”

Deploys deception technology including honeypots, honeytokens, and decoy systems to detect attackers who have bypassed perimeter defenses, providing high-fidelity alerts with near-zero false positive rates.

Deploy honeytokens and canarytokens as decoy artifacts to detect intrusions with near-zero false positives.

Use to audit how payment disputes, chargebacks and unrecognised-transaction claims are handled against scheme deadlines and evidence standards. Trigger for "audit our dispute handling", "chargeback quality review", "are we meeting scheme deadlines", unrecognised transaction claims, provisional credit decisions, or a customer complaining their dispute was rejected unfairly.

Deliberately disables or degrades security controls to verify detection and response capabilities, including WAF bypass, firewall rule removal, log pipeline disruption, and EDR disablement scenarios using boto3 and subprocess.

Use to design or audit a QA dispute and appeal workflow with timeboxes, adjudication standards, and second-level consistency so appeals improve trust instead of rewriting scores without rules. Trigger for "QA appeal process", "agents disputing scores", "who adjudicates QA disputes", "overturn rate too high", second-level review standards, or calibration erosion from ad-hoc score changes.

Detect and resolve naming collisions, overlapping intent triggers, and insufficient intent diversity across the skill library. Load when a new skill is created (called by universal-skill-creator), during improvement passes (called by improve-skills), or when the user asks to deconflict skills, check for naming collisions, audit trigger overlap, review intent coverage, find duplicate triggers, check skill names, or says "are any skills too similar", "which skills overlap", "deconflict the library", "check for confusing skill names", "intent audit".

Use to measure customer effort from behavioural signals instead of CES surveys, and to audit whether a composite effort score is honest. Trigger for "customer effort score", "behavioural CES", effort without survey, repeat contacts and channel switches, transfers and reopens, or "our CES doesn't match operational data".

Use to audit whether similar customers with similar failures received similar redress, and to find variation that could not be defended. Trigger for "are our refunds consistent", "do we compensate similar cases the same way", "audit our goodwill decisions", redress fairness review, customers who escalate getting more, or a complaint that someone else was treated better.

Detect and fix repo-wide anti-patterns and consistency drift (naming, organisation, repeated smells). Use when "code smell", "anti-pattern", "technical debt", or "standardize the codebase". This PR/diff review → audit-code-review.