Results for “health-probes”
7 skillsCx Customer Health Score
Use to design or audit the support contribution to a customer health score, so the score predicts something instead of averaging weakly-related signals into a colour. Trigger for "build a customer health score", "add support signal to health scoring", "our health scores don't predict churn", red/amber/green account scoring, or a health score nobody trusts.
1
Iso13485 Audit Prep
Pressure-tests medical-device QMS work with six traceability-obsessed questions before internal audits, regulatory reviews, or product launches.
20.4k
Fda Qsr Audit Prep
Prepares for FDA QSR audits by asking six forcing questions covering complaints, process validation, DHRs, CAPAs, labeling, and Form 483 history.
20.4k
Email Audit
Audits email domain deliverability setup (SPF, DKIM, DMARC, MX records, blacklists, TLS) and generates health score (0-100) with prioritized fix list. Checks bulk sender compliance against Google/Yahoo/Microsoft 2024-2026 requirements. Provides DNS records to add/update. Use when user asks to audit, check, or analyze email deliverability, domain health, or inbox placement.
8
Healthcheck
Audit/harden MarketingClaw hosts: SSH, firewall, updates, exposure, backups, disk encryption, gateway security.
0
Cx Effort Score
Use to measure customer effort from behavioural signals instead of CES surveys, and to audit whether a composite effort score is honest. Trigger for "customer effort score", "behavioural CES", effort without survey, repeat contacts and channel switches, transfers and reopens, or "our CES doesn't match operational data".
1
Performing Purple Team Atomic Testing
Executes Atomic Red Team tests mapped to MITRE ATT&CK techniques, performs coverage gap analysis, and runs detection validation loops to measure blue team visibility.
24.6k · bundle