Results for “notices”

2 skills

Cx Disclosure Audit

Use to check that required disclosures, consents and notices were actually given in support conversations — the right wording, at the right point, through a channel the customer could act on. Trigger for "did we give the required disclosure", "are we capturing consent properly", "recording notification audit", "check our mandatory notices", disclosure compliance, or a complaint that a customer was not told something.

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Hipaa Compliance

Expert HIPAA compliance assistant for healthcare and software contexts. Use this skill whenever the user mentions HIPAA, PHI (Protected Health Information), ePHI, covered entities, business associates, healthcare data privacy, medical records, health information security, BAA (Business Associate Agreements), or any compliance review involving patient data. Also trigger for requests to draft privacy notices, HIPAA policies, consent forms, security risk assessments, or breach notification letters. Use for developers building healthcare software who need technical safeguard guidance (encryption, access controls, audit logs), compliance officers reviewing documents or procedures, and anyone asking "is this HIPAA compliant?" or "what does HIPAA require for X?". When in doubt about whether a healthcare or data privacy question falls under this skill — use it.