Results for “objection-handling”

Use to audit how payment disputes, chargebacks and unrecognised-transaction claims are handled against scheme deadlines and evidence standards. Trigger for "audit our dispute handling", "chargeback quality review", "are we meeting scheme deadlines", unrecognised transaction claims, provisional credit decisions, or a customer complaining their dispute was rejected unfairly.

Federal Organizational Conflict of Interest (OCI) sweeper backed by FAR Subpart 9.5 (9.501-9.508) and the active Theseus workspace knowledge graph. USE WHEN the user asks about OCI risk on a bid, organizational conflicts, incumbent conflicts, biased ground rules, unequal access to information, impaired objectivity, or any pre-bid OCI due diligence. Pulls `company`, `incumbent`, `subcontractor`, `customer`, `program_office`, and prior-contract relationships from the workspace KG, classifies each potential conflict into one of the three FAR 9.505 classes (biased ground rules, unequal access, impaired objectivity), and emits a structured findings envelope with mitigation recommendations (firewall, NDA, recusal, novation). DO NOT USE FOR FAR clause coverage audit (use `compliance-auditor`), proposal prose (use `proposal-generator`), competitor research (use `competitive-intel`), or pricing (use `price-to-win`).

Diagnose OCI Functions setup, control-plane, deployment, invocation, and observability issues using a deterministic triage workflow.

Audit a codebase for silent failures, swallowed exceptions, and observability gaps across Sentry and Langfuse, then produce a phased fix plan. Use when the user says "errors aren't showing in Sentry", "things fail silently", "empty catch blocks", "add error handling", "check my Langfuse tracing", or is hardening.

Use to design or audit a QA dispute and appeal workflow with timeboxes, adjudication standards, and second-level consistency so appeals improve trust instead of rewriting scores without rules. Trigger for "QA appeal process", "agents disputing scores", "who adjudicates QA disputes", "overturn rate too high", second-level review standards, or calibration erosion from ad-hoc score changes.

Develop and implement OT-specific incident response playbooks aligned with SANS PICERL framework, IEC 62443, and NIST SP 800-82 that address unique ICS challenges including safety-critical systems, limited downtime tolerance, and coordination between IT SOC, OT engineering, and plant operations teams.

Executes containment strategies to stop active adversary operations and prevent lateral movement during a confirmed security breach, using network segmentation, endpoint isolation, credential revocation, and access control modifications.