Results for “persuasion-assets”
3 skillsMore results
cx-collections-conduct
Use to audit arrears, collections and financial-difficulty conversations for fair treatment — forbearance offered, pressure absent, vulnerability recognised. Trigger for "audit our collections calls", "are we treating customers in arrears fairly", "did we offer forbearance", financial difficulty handling, payment plan conversations, or a complaint about collections conduct.
1
gap-scan
Scan a codebase, live app, or site and find the features that obviously should exist but don't — missing exports, bulk actions, search/filter, undo, history, notifications, dead-end workflows, data collected but never surfaced, backend endpoints with no UI, and half-built features that stopped partway. Produces an evidence-backed, ranked punch list (top 10 max) with a portable gap_packet JSON. Use whenever the user asks "what features are missing", "what's this app lacking", "find gaps", "run gap-scan", "feature audit", or wants proposal ammo from a prospect's app. Also use it to recheck an existing gap_packet — "what's left to do", "recheck the gaps", "what got built since" — re-verifying findings against current code and marking stale ones superseded. Flags ABSENCE only — broken code goes to code-audit, confusing flows to ux-audit, weak persuasion to conversion-audit, underexploited assets to a WWBD-style analysis. If something exists but is bad, it's not a gap — hand it off.
0