Results for “recallai”
2 skillsrulebase-upload-calls
Use to push call recordings into Rulebase over the REST API when the phone system has no native connection, in reviewed batches with a dry-run plan, resume and audit log. Trigger for "upload calls to Rulebase", "import call recordings", "backfill our call history into Rulebase", "get XCally calls into Rulebase", "Rulebase isn't seeing our calls", or bulk-ingesting audio for QA evaluation.
1 · bundle
rulebase-work-items
Use to push back-office work into Rulebase over the REST API so it can be evaluated like a conversation, with a dry-run plan, idempotent external ids and an audit log. Trigger for "send our back-office work to Rulebase", "push work items", "QA our operations team", "get case work into Rulebase", disputes or KYC queues with no customer on the line, or duplicate work items appearing after a re-run.
1 · bundle