Results for “ticket-management”

Deploy DefectDojo as a centralized vulnerability management dashboard with scanner integrations, deduplication, metrics tracking, and Jira ticketing workflows.

Extract Kerberos tickets from LSASS memory, inject them into an attacker session, and perform lateral movement to access remote systems as the impersonated user.

Detect Golden Ticket attacks in Active Directory by analyzing Kerberos TGT anomalies including mismatched encryption types, impossible ticket lifetimes, non-existent accounts, and forged PAC signatures in domain controller event logs.

Detect Kerberos Pass-the-Ticket attacks by analyzing Windows Event IDs 4768, 4769, and 4771 for anomalous ticket usage patterns in Splunk and Elastic SIEM.

Enumerate and audit Active Directory forest trust relationships using impacket for SID filtering analysis, trust key extraction, cross-forest SID history abuse detection, and inter-realm Kerberos ticket assessment.

Use to find where support routing is failing — misrouted contacts, reassignment chains, unassigned work, and queues nobody owns. Trigger for "why do tickets bounce between teams", "are we routing correctly", "tickets sitting unassigned", "how many tickets get reassigned", ticket ping-pong, or reviewing routing rules and queue design.

Active Directory and network lateral movement assessment. Pass-the-hash, pass-the-ticket, Kerberoasting, AS-REP roasting, NTLM relay, SMB relay, WMI/WinRM/PSRemoting abuse, constrained/unconstrained delegation, RBCD, cross-trust exploitation, and pivoting. Uses impacket, netexec, enum4linux-ng, smbmap, smbclient, bloodhound-python, Responder, ntlmrelayx, mitm6, and ldap-utils. Chains from /post-exploit or /credential-audit.

TLS/SSL configuration audit. Tests protocol versions (SSLv2/3, TLS 1.0/1.1/1.2/1.3), cipher strength and ordering, certificate chain validation (intermediates, CT logs, OCSP stapling, pinning), known vulnerabilities (POODLE, BEAST, CRIME, Heartbleed, ROBOT, DROWN, Ticketbleed, GOLDENDOODLE), session management (ticket reuse, resumption, fixation), renegotiation attacks, TLS 1.3-specific issues (0-RTT replay, PSK modes, downgrade), HSTS deep analysis (preload, subdomains, bypass), and certificate revocation (CRL, OCSP responder, stapled response freshness). Compliance-mapped to PCI DSS 4.0 (full Section 4), NIST SP 800-52r2, and FedRAMP. Uses testssl.sh, sslscan, sslyze, openssl, nmap NSE scripts, and nuclei SSL templates. Multi-port scanning across 20+ TLS-bearing services.