Results for “zugverspaetung”

Analyze Zeek network logs to detect lateral movement techniques including SMB admin share access, DCE/RPC remote service creation, NTLM account spray, Kerberos anomalies, and large internal data transfers.

Detect and triage infrastructure drift by comparing declared Terraform state against live cloud resources using scheduled pipelines and audit logs.

Use to find where support routing is failing — misrouted contacts, reassignment chains, unassigned work, and queues nobody owns. Trigger for "why do tickets bounce between teams", "are we routing correctly", "tickets sitting unassigned", "how many tickets get reassigned", ticket ping-pong, or reviewing routing rules and queue design.