Results for “support-ticket”

3 skills

support-ticket-triage

Classify customer support tickets, emails, or chats by category and priority, draft responses, and document next steps.

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sakamoto-family-smile

jira-integration

Retrieves Jira tickets, analyzes requirements, updates ticket status, adds comments, and transitions issues via MCP or direct REST API.

Gerencia chamados, ativos, projetos e base de conhecimento no GLPI via MCP, com triagem, followups, solução e validações.