Shopify Admin Fulfillment Status Digest

Purpose

Produces a daily ops triage digest of all unfulfilled and partially-fulfilled orders, segmented by how long they've been waiting. Flags orders with active holds. Replaces the manual process of scrolling through the Shopify admin Orders page to find aging orders and exceptions — this skill fetches every open order, computes its age, buckets it into configurable time segments, and surfaces any orders currently on a fulfillment hold, giving the ops team a complete exception queue in a single read-only operation.

Prerequisites

• Authenticated Shopify CLI session: shopify auth login --store <domain>
• API scopes: read_orders

Parameters

Workflow Steps

1. OPERATION: orders — query Inputs: first: <limit>, query: "fulfillment_status:unfulfilled OR fulfillment_status:partial", sort by CREATED_AT ascending (oldest first), paginate until complete Expected output: All open orders with createdAt, name, displayFulfillmentStatus; compute age = now − createdAt in days; bucket into aging_thresholds_days segments

2. OPERATION: fulfillmentOrders — query (via nested order.fulfillmentOrders) Inputs: For each order from Step 1: fulfillmentOrders(first: 5) to check status and requestStatus; flag any with status: ON_HOLD Expected output: Hold status per order, holdUntil if set; contribute to the Holds section of the digest

GraphQL Operations

# orders:query — validated against api_version 2025-01
query FulfillmentStatusDigest($first: Int!, $after: String, $query: String) {
  orders(first: $first, after: $after, query: $query, sortKey: CREATED_AT) {
    edges {
      node {
        id
        name
        createdAt
        displayFulfillmentStatus
        displayFinancialStatus
        totalPriceSet {
          shopMoney { amount currencyCode }
        }
        customer {
          id
          firstName
          lastName
        }
        fulfillmentOrders(first: 5) {
          edges {
            node {
              id
              status
              requestStatus
              fulfillAt
            }
          }
        }
      }
    }
    pageInfo {
      hasNextPage
      endCursor
    }
  }
}

Note: fulfillmentOrders is a nested field on the Order type — the fulfillmentOrders:query frontmatter entry documents that this operation accesses fulfillment order data.

Session Tracking

Claude MUST emit the following output at each stage. This is mandatory.

On start, emit:

╔══════════════════════════════════════════════╗
║  SKILL: fulfillment-status-digest            ║
║  Store: <store domain>                       ║
║  Started: <YYYY-MM-DD HH:MM UTC>             ║
╚══════════════════════════════════════════════╝

After each step, emit:

[N/TOTAL] <QUERY|MUTATION>  <OperationName>
          → Params: <brief summary of key inputs>
          → Result: <count or outcome>

On completion, emit:

For format: human (default):

══════════════════════════════════════════════
OUTCOME SUMMARY
  Total open orders:          <n>
  By age bucket (0-1d):       <n>
  By age bucket (1-3d):       <n>
  By age bucket (3-7d):       <n>
  By age bucket (7d+):        <n>
  Orders on hold:             <n>
  Errors:                     0
  Output:                     none
══════════════════════════════════════════════

For format: json, emit:

{
  "skill": "fulfillment-status-digest",
  "store": "<domain>",
  "started_at": "<ISO8601>",
  "completed_at": "<ISO8601>",
  "dry_run": false,
  "steps": [
    { "step": 1, "operation": "FulfillmentStatusDigest", "type": "query", "params_summary": "limit: <n>, query: fulfillment_status:unfulfilled OR partial", "result_summary": "<n> orders fetched", "skipped": false },
    { "step": 2, "operation": "fulfillmentOrders", "type": "query", "params_summary": "nested per order, first: 5", "result_summary": "<n> orders on hold", "skipped": false }
  ],
  "outcome": {
    "total_open_orders": 0,
    "buckets": [
      { "label": "0-1d", "count": 0 },
      { "label": "1-3d", "count": 0 },
      { "label": "3-7d", "count": 0 },
      { "label": "7d+", "count": 0 }
    ],
    "orders_on_hold": 0,
    "errors": 0,
    "output_file": null
  }
}

Output Format

Fulfillment Age Digest — <store> — <date>

Orders On Hold (if include_holds: true and holds exist):

Error Handling

Best Practices

1. Run this digest first thing each morning before processing any orders — it gives you the exception queue in one view.
2. Orders in the 7d+ bucket are your highest priority; investigate and either fulfill or place an explicit hold with a reason.
3. Use format: json to pipe the digest into a Slack notification or dashboard script.
4. Combine with order-hold-and-release to act on exceptions identified in this digest without leaving the CLI.
5. For stores with 500+ open orders, set limit: 100 and expect pagination — the digest will still aggregate correctly across all pages.