as-is-process-investigator
Purpose
Document and analyze the current-state process, including actors, steps, decisions, delays, pain points, exceptions, and unofficial workarounds.
Trigger this skill when
- You need to understand the current process before recommending change.
- The real workflow is unclear or disputed.
- There are complaints but no agreed process map.
Expected inputs
- interview notes
- observation notes
- documents
- current system/process context
Deliverables
- as-is process summary
- pain points
- handoff map
- gaps and risks
- candidate modeling notes
Operating procedure
- Reconstruct the current workflow from multiple evidence sources.
- List actors, triggers, decisions, artifacts, handoffs, timings, and exception paths.
- Identify bottlenecks, rework loops, and dependency pain points.
- Separate official process from how work actually gets done.
- Summarize the current-state findings and what should be preserved, fixed, or questioned.
Quality gates
- Official and unofficial workflows are separated.
- Pain points are grounded in observed or reported evidence.
- The output is specific enough to inform to-be design.
Handoff targets
- to-be-process-designer
- business-rule-extractor
- benefit-hypothesis-writer
Output style
- Be explicit about uncertainty.
- Prefer structured outputs over loose prose.
- Separate confirmed findings, inferred findings, and open questions.
- Preserve source context where practical.
Failure modes to avoid
- Do not pretend weak evidence is confirmed fact.
- Do not confuse stakeholder opinion with validated rule or process truth.
- Do not hide missing coverage behind polished wording.
- Do not flatten politically different stakeholders into one generic audience.
Minimum output skeleton
## Summary
## Findings
## Structured outputs
## Risks or tensions
## Open questions
## Recommended next skill