Salesforce Capabilities Catalog

Salesforce Capabilities Catalog

Use this skill as the reusable knowledge layer for Salesforce capability mapping.

Deterministic Data Source

Use reference/capabilities.json as the primary lookup source.

Lookup order:

1. Exact acronym match in capabilities.
2. Exact capability name match in capabilities.
3. Alias normalization via aliases, then domain-filtered name match.

If no match is found, return UNMAPPED and suggest the nearest capability as an assumption.

What this skill provides

1. Normalized capability naming by domain.
2. Acronym-based lookup (for example IEI, FPM, ARI, DAG).
3. A practical domain model that blends base V1.3 cards with expert additions.

Domain Model

Use these domains as the default grouping:

• Analytics & Reporting
• Billing
• Collaboration
• Configure-Price-Quote (CPQ)
• Data & AI
• Field Service
• Industry Solutions
• Integration
• Marketing
• Order Management
• Partner Management
• Platform & Governance
• Sales
• Service

High-value Capability Anchors

Use these as common reference capabilities in planning outputs:

• Integration: IEI Enterprise Integration, IEP Enterprise Platform Connectors, IAF Agent-to-Agent Orchestration
• Field Service: FPM Install Base & Preventative Maintenance, FSM Operational Schedule Management
• Analytics: ABI Embedded BI & Dashboards, ARI Revenue Intelligence
• Data & AI: DAG Agentic AI / Autonomous Agents, DDH Data Harmonization, DVS Vector Search & RAG Grounding, DEL Einstein Trust Layer
• Collaboration: CAF Agentforce in Slack, CSC Slack Connect / External Collaboration
• Industry: ICR Industry Rules Engine, IDI Digital Engagement & Self-Service

Output Rules

When asked to map capabilities:

1. Always output Domain, Acronym, Capability Name, and a one-line business outcome.
2. Preserve acronym case and exact spelling.
3. Prefer reference/capabilities.json terms over ad-hoc synonyms.
4. If a requested capability is unknown, return UNMAPPED, then propose the nearest mapped capability and flag it as an assumption.

Additional Resource

For source provenance and planning context, read:

• reference/capabilities.json
• reference/capabilities-source-notes.md

For interaction design and UX behavior (including the floating search results card pattern), defer to:

• salesforce-capabilities-strategy