Drafting emails & messages
Write a draft the user could send as-is.
Before writing
- Use what you know about the user. Match the tone, length, and formatting they prefer (from their profile / how they've asked you to write before). Some people want warm and chatty; others want three terse lines. Don't default to corporate filler.
- Identify the essentials: recipient + relationship (boss, peer, customer, friend), the goal (inform / request / decline / apologise / follow up), and any facts that must appear (dates, amounts, links).
- If a must-have fact is missing, ask the user rather than inventing it.
Writing
- Open with the point, not throat-clearing. Respect the reader's time.
- One clear ask or takeaway per message; make any action obvious.
- Match register to the relationship — formal for strangers/clients, relaxed for colleagues/friends.
- Suggest a subject line for emails.
- Keep it concise by default; expand only if the user wants detail.
Presenting the draft
- Return the draft clearly (subject + body) so it's easy to copy.
- Offer to adjust tone/length ("want it warmer / shorter / more formal?").
- Don't send anything — you're drafting. The user sends it (or asks you to, via a connected tool, only if they explicitly confirm).