Inspect Freshservice service-management tickets and modules through MCP
Connect Freshservice modules to MCP clients for supervised IT service-management ticket lookup and support-ops preparation.
Prerequisites
Freshservice account/API credentials, MCP-compatible client, repository runtime dependencies, approved ITSM workflow scope
Installation
Use the upstream install or setup path that matches your environment:
- npx -y @smithery/cli install @effytech/freshservice_mcp --client claude
- uvx installed (pip install uv or brew install uv)
Basic usage or getting-started notes:
Installing via Smithery
To install freshservice_mcp automatically via Smithery:
bash
Extracted from upstream docs: https://raw.githubusercontent.com/effytech/freshservice_mcp/HEAD/README.md