Let MCP agents inspect and update Freshdesk tickets safely
Connect Freshdesk modules to MCP clients so agents can retrieve ticket context and prepare supervised support actions.
Prerequisites
Freshdesk account/API credentials, MCP-compatible client, repository runtime dependencies
Installation
Use the upstream install or setup path that matches your environment:
- npx -y @smithery/cli install @effytech/freshdesk_mcp --client claude
- uvx installed (pip install uv or brew install uv)
Basic usage or getting-started notes:
Installing via Smithery
To install freshdesk_mcp for Claude Desktop automatically via Smithery:
bash
Extracted from upstream docs: https://raw.githubusercontent.com/effytech/freshdesk_mcp/HEAD/README.md