Field History Tracking

Field History Tracking

This skill activates when a practitioner needs to enable Salesforce Field History Tracking on standard or custom objects, query history sObjects to audit field value changes, or troubleshoot cases where expected history records are absent. It does NOT cover Shield Field Audit Trail (use field-audit-trail) or Event Monitoring (use security skills).

Before Starting

Gather this context before working on anything in this domain:

• Object and field list: Identify which objects and which specific fields require history. Salesforce enforces a hard limit of 20 tracked fields per object. Exceeding this limit requires deselecting existing tracked fields — the platform will not allow a 21st field to be enabled.
• Retention window: Standard Field History Tracking retains data for up to 18 months on a rolling basis. History older than 18 months is deleted automatically. If the requirement exceeds 18 months, this skill will not solve it alone — Shield Field Audit Trail (a paid add-on) is required.
• Field eligibility: Not all field types are eligible for history tracking. Formula fields, roll-up summary fields, and auto-number fields cannot be tracked. Long text area fields are not trackable. Confirm field type before committing to a tracking strategy.
• Deleted records: History records for deleted records are also deleted. If a record is hard-deleted, its associated history sObject rows are purged. Soft-deleted records in the Recycle Bin retain their history until permanently deleted.

Core Concepts

Concept 1: Enabling Field History Tracking

Field History Tracking is enabled in two steps. First, the feature must be activated on the object. For standard objects this is done in Setup > Object Manager > [Object] > Fields & Relationships > Set History Tracking. For custom objects the same path applies. Enabling history on the object does not automatically track any fields — each field must be individually checked.

Second, within the object's history tracking settings, select up to 20 fields to track. Salesforce stores any change to a tracked field as a new row in the object's History sObject (e.g., AccountHistory for Account, MyObject__History for a custom object MyObject__c). The History related list on page layouts surfaces these rows to end users without any additional code.

The History related list is configured separately in Setup > Page Layouts. It must be added to the layout for users to see it inline on a record. Without the related list, data is still stored and queryable via SOQL — it is just not visible on the page.

Concept 2: History sObjects and Query Structure

Every object with Field History Tracking enabled has a corresponding History sObject. Standard objects use named sObjects: AccountHistory, ContactHistory, LeadHistory, OpportunityHistory, CaseHistory, etc. Custom objects use the pattern ObjectApiName__History (e.g., Project__History for Project__c).

Key fields on all History sObjects:

For a new record creation event, Field is set to "created", OldValue is null, and NewValue is null. For a field change, Field contains the tracked field API name.

Example SOQL — all history for a single Account record:

SELECT Field, OldValue, NewValue, CreatedById, CreatedDate
FROM AccountHistory
WHERE AccountId = '001XXXXXXXXXXXX'
ORDER BY CreatedDate DESC
LIMIT 200

Example SOQL — who changed StageName across all Opportunities in the last 30 days:

SELECT OpportunityId, OldValue, NewValue, CreatedById, CreatedDate
FROM OpportunityHistory
WHERE Field = 'StageName'
  AND CreatedDate = LAST_N_DAYS:30
ORDER BY CreatedDate DESC

Example SOQL — history for a custom object field:

SELECT Field, OldValue, NewValue, CreatedById, CreatedDate
FROM MyObject__History
WHERE ParentId = 'a01XXXXXXXXXXXX'
  AND Field = 'Status__c'
ORDER BY CreatedDate ASC

History sObjects are available in Salesforce Reports via the standard [Object] History report type when history is enabled on the object.

Concept 3: 18-Month Retention and Data Loss

Salesforce automatically purges Field History records older than 18 months on a rolling basis. This is a platform-enforced limit and cannot be extended for standard history tracking. There is no setting to disable this purge. If a field change occurred 19 months ago, that history row no longer exists.

Organizations that require history beyond 18 months have two documented options:

1. Shield Field Audit Trail — A paid Salesforce Shield add-on that extends retention up to 10 years and stores archived records in the FieldHistoryArchive sObject. Requires a Shield or standalone FAT license. See the field-audit-trail skill.
2. Custom logging via Apex or Flow — Capture field changes into a custom object at the time of change using a before-update trigger or Flow. This custom log is not subject to the 18-month purge and can be retained indefinitely. The tradeoff is implementation and maintenance overhead, and it does not backfill historical changes that occurred before the custom logger was deployed.

Mode 1: Enabling Field History Tracking

When to use: An object has no history tracking configured and audit requirements call for capturing future field changes.

Steps:

1. Go to Setup > Object Manager.
2. Select the target object (e.g., Account, or a custom object).
3. Click Fields & Relationships, then Set History Tracking (for standard objects) or Fields & Relationships > Set History Tracking (for custom objects).
4. Check the Enable [Object] History checkbox at the top.
5. Select up to 20 fields to track. The platform enforces the 20-field limit — attempting to save with more than 20 checked will produce a validation error.
6. Click Save.
7. Add the [Object] History related list to the relevant page layouts in Setup > Page Layouts.

History records begin accumulating from the moment tracking is enabled. No retroactive history is created for changes that occurred before enablement.

Mode 2: Auditing Existing Field History Configuration

When to use: Reviewing which objects and fields currently have history tracking enabled, or confirming configuration correctness before a compliance review.

Steps to audit without code:

1. Navigate to Setup > Object Manager > [Object] > Fields & Relationships > Set History Tracking. The checkboxes show which fields are currently tracked.
2. For custom objects, the Salesforce Metadata API returns history configuration in the CustomObject metadata type under enableHistory (boolean) and in CustomField metadata under trackHistory (boolean).

Using the Metadata API to audit history configuration programmatically:

# Retrieve custom object metadata including history settings
sfdx force:source:retrieve -m "CustomObject:MyObject__c"

In the retrieved XML, confirm <enableHistory>true</enableHistory> on the object and <trackHistory>true</trackHistory> on each tracked field.

Mode 3: Troubleshooting Missing History Records

When to use: A practitioner reports that a known field change is not appearing in the history related list or SOQL results.

Diagnosis checklist:

Decision Guidance

Recommended Workflow

Step-by-step instructions for an AI agent or practitioner activating this skill:

1. Gather context — confirm the org edition, relevant objects, and current configuration state
2. Review official sources — check the references in this skill's well-architected.md before making changes
3. Implement or advise — apply the patterns from Core Concepts and Common Patterns sections above
4. Validate — run the skill's checker script and verify against the Review Checklist below
5. Document — record any deviations from standard patterns and update the template if needed

Review Checklist

Run through these before marking field history tracking work complete:

• History tracking enabled on the object (not just individual fields)
• Required fields selected — count does not exceed 20 per object
• Ineligible field types (formula, roll-up, long text area, auto-number) excluded from selection
• History related list added to the relevant page layouts
• SOQL query validated against the correct History sObject name (standard or __History)
• 18-month retention limit communicated to stakeholders; escalation path to Shield FAT documented if longer retention is anticipated
• Deleted record behavior communicated to stakeholders
• Tracking confirmed active by making a test change and verifying a history row appears

Salesforce-Specific Gotchas

Non-obvious platform behaviors that cause real production problems:

1. Checkbox fields store true/false, not the field label — When a checkbox field is tracked, OldValue and NewValue contain the literal strings "true" or "false", not any display label. SOQL comparisons must use these string values. Reports and list views typically display these correctly, but programmatic comparisons that check for "Yes" or "Checked" will fail silently.

2. New record creation sets OldValue and NewValue to null — When a record is first created, a history row is written with Field = "created", OldValue = null, and NewValue = null. Field values at creation time are NOT captured as individual field-level rows. If the requirement includes capturing initial values at creation, a custom trigger or Flow must store these separately at insert time.

3. History tracking is not retroactive — Enabling history on a field records changes from that point forward only. No history rows are created for changes that occurred before enablement. Stakeholders who expect to see historical changes from before the feature was turned on will be disappointed; communicate this limitation clearly before enablement.

Output Artifacts

Related Skills

• field-audit-trail — Shield Field Audit Trail for retention beyond 18 months, up to 10 years. Required when compliance frameworks (FINRA, HIPAA, SOX) mandate multi-year retention of field change data.
• data-quality-and-governance — Broader data governance frameworks and audit trail design at the org level.
• event-monitoring — Captures user activity and API events (not field-level changes). Complement to field history when the requirement includes behavioral audit of user actions.