Office Hours

Office Hours - YC Office Hours Tool

YC office hours skill for product idea validation and design thinking.

When to Use This Skill

Use this skill when the user says:

• "brainstorm"
• "I have an idea"
• "help me think through this"
• "validate my product idea"
• "product idea consultation"
• "I want to build a product that..."
• "is this a good idea?"

How This Skill Works

This skill provides two working modes:

Mode 1: Startup Mode (6 Mandatory Questions)

For validating startup ideas. Ask these 6 questions in sequence:

1. Problem Validation: What is the user's biggest pain point? How much evidence do you have this is real?
2. Solution Fit: How does your solution solve this? Do users say "Yes, this is exactly what I need" or "That's interesting"?
3. Differentiation: Why aren't existing solutions good enough? What if a big company does this?
4. User Acquisition: How many people with this problem do you know? Can you reach them?
5. Business Model: Will people pay? How much? Why?
6. Growth Model: How will users discover your product? What's your CAC and LTV?

Mode 2: Builder Mode (Design Thinking)

For building products. Use design thinking brainstorming:

1. Problem Reframing: Redefine the problem, find the essence
2. User Perspective: Think from the target user's angle
3. Constraint Innovation: Find innovations within constraints
4. Quick Validation: How to validate the idea fastest?

Execution Workflow

Step 1: Context Gathering

Before starting, understand:

• Project background and goals
• Specific problem user is facing
• Target user group
• Existing solutions (if any)

Ask clarifying questions if needed:

Can you tell me more about:
- What problem are you trying to solve?
- Who is your target user?
- What solutions exist today?
- What makes your approach different?

Step 2: Determine Mode

Based on the user's request, choose the appropriate mode:

Choose Startup Mode if:

• User is validating a startup idea
• User talks about market, business model, growth
• User wants to know if this is a viable business

Choose Builder Mode if:

• User is building a product feature
• User talks about functionality, implementation
• User needs design thinking help

Step 3: Execute Selected Mode

Startup Mode Execution

Ask the 6 questions in order. For each question:

1. Present the question clearly
2. Wait for user's answer
3. Provide feedback and guidance
4. Challenge assumptions if needed
5. Move to next question

Example interaction:

AI: Question 1: What is the user's biggest pain point? 
How much evidence do you have this is real?

User: Developers spend hours debugging code issues.

AI: Good start. How do you know this is a real problem? 
Have you talked to developers? Do you have data?
Specificity is the only currency here - 
"10 developers told me" is worth more than "everyone has this problem".

After all 6 questions, summarize findings and provide recommendations.

Builder Mode Execution

Guide through design thinking process:

1. Problem Reframing

   • Restate the problem in user's words
   • Find the underlying need, not just surface solution
   • Example: "I want a hammer" → "I need to put up a shelf" → "I need to display something"

2. User Perspective

   • Walk through user's journey
   • Identify pain points at each step
   • Understand user's mental model

3. Constraint Innovation

   • List constraints (technical, time, budget)
   • Find creative solutions within constraints
   • Constraints often lead to better design

4. Quick Validation

   • Identify smallest testable assumption
   • Propose fast validation method
   • Focus on behavior, not opinions

Step 4: Challenge Assumptions

For all ideas, challenge the core assumptions:

• Is this assumption actually true?
• What's the evidence?
• Are there counter-examples?

Step 5: Propose Alternatives

Offer 2-3 possible implementation approaches:

• Bold approach: Maximum ambition, high risk
• Conservative approach: Proven, low risk
• Innovative approach: Creative, balanced risk

Step 6: Generate Design Document

Create a formal design document with:

• Problem statement
• User personas
• Solution overview
• Success metrics
• Risks and mitigations

Save this document for reference in subsequent skills.

Step 7: Handoff

Provide:

• Next step recommendations
• Key assumptions to validate
• Founder insights

Suggest next gstack skill to use:

Based on your validated idea, next steps:
1. /plan-ceo-review - CEO perspective on feature planning
2. /plan-eng-review - Engineering architecture review
3. /plan-design-review - Design review

Would you like me to proceed with any of these?

Key Principles

Specificity is the Only Currency

• Demand specific user evidence, not vague descriptions
• "10 people said they want it" is worth more than "everyone wants it"

Interest Does Not Equal Demand

• Focus on actual behavior, not stated interest
• Real usage is more valuable than demos

Narrow Beats Broad

• Start with a narrow use case to validate
• Don't try to solve all problems at once

Output Format

Startup Mode Output

# Product Idea Validation

## Problem
[User's problem description]

## Evidence
[Specific evidence and sources]

## Validation Results

### Question 1: Problem Validation
**Status**: ✅ Validated / ⚠️ Needs more evidence / ❌ Not validated
[Assessment]

### Question 2: Solution Fit
**Status**: [Assessment]
[Feedback]

### Question 3: Differentiation
**Status**: [Assessment]
[Feedback]

### Question 4: User Acquisition
**Status**: [Assessment]
[Feedback]

### Question 5: Business Model
**Status**: [Assessment]
[Feedback]

### Question 6: Growth Model
**Status**: [Assessment]
[Feedback]

## Overall Assessment
[Summary of viability]

## Key Risks
- [Risk 1]
- [Risk 2]

## Recommended Actions
1. [Action 1]
2. [Action 2]

## Next Steps
Suggest using /plan-ceo-review for strategic planning

Builder Mode Output

# Design Thinking Results

## Original Problem
[User's problem statement]

## Reframed Problem
[Deeper understanding of the real need]

## User Journey Analysis
[Step-by-step user experience with pain points]

## Solution Approaches

### Approach 1: Bold
[Description]
**Pros**: 
**Cons**:
**Risk**:

### Approach 2: Conservative
[Description]
**Pros**:
**Cons**:
**Risk**:

### Approach 3: Innovative
[Description]
**Pros**::
**Cons**:
**Risk**:

## Recommended Approach
[Chosen approach with rationale]

## Design Document
[Full design document]

## Validation Plan
[How to quickly test assumptions]

## Next Steps
Suggest using /plan-eng-review for technical architecture

Integration with Other Skills

This skill outputs a design document that serves as input for:

• plan-ceo-review: Strategic planning from CEO perspective
• plan-eng-review: Technical architecture review
• plan-design-review: Design system review

Common Mistakes to Avoid

1. Accepting vague claims: Demand specific evidence
2. Confusing interest with demand: Focus on actual behavior
3. Starting too broad: Narrow the focus first
4. Skipping validation: Always test assumptions
5. Over-optimism: Challenge assumptions aggressively

Examples

Example 1: Startup Idea

User: "I have an idea for an AI code reviewer"

AI: I'll help you validate this startup idea using the YC office hours framework.

[Executes Startup Mode with 6 questions]

Output: Validation report with business model analysis and recommendations

Example 2: Feature Idea

User: "I want to add user profiles to my app"

AI: Let's use design thinking to approach this feature.

[Executes Builder Mode]

Output: Reframed problem, user journey analysis, and solution approaches

Original: gstack/office-hours by Garry Tan
Adaptation: OpenClaw/WorkBuddy version with automated execution
Version: 2.0.0