Triage

Triage

Batch intake for the Chief of Staff: turn a chaotic pile into a sorted, owned, prioritized list — the front-door /structure does for one fuzzy input, /triage does for many.

When to run

• An inbox / backlog / message pile needs to become action.
• After a meeting, to process a batch of action items at once.
• Feeding /daily — fold the triaged items into today.

The output (always this shape)

## Triage — <date> (<N> items)
| # | Item (1 line) | Type | Owner | Next step | Priority | Route |
|---|---------------|------|-------|-----------|----------|-------|
| 1 | … | ask/FYI/decision/task | <who> | <action> | P1/P2/P3 | /structure · /decide · /draft · done |

**Needs your decision** — the short list only the user can resolve (with the framed choice).
**Delegated** — items routed to the team (with owner + next step).
**Drop / FYI** — no action needed (so they're off the list).

Process

1. Split the batch into discrete items. One row per real ask; merge duplicates.
2. Classify each: ask · FYI · decision · task. Be ruthless — most "FYIs" are drops.
3. Assign owner + next step + priority. Default owner to the right teammate (don't pool on the user). Priority by leverage/urgency.
4. Route, don't solve inline: mark complex items /structure (needs framing), /decide (needs a call), /draft (needs a reply). Simple ones get a one-line next step.
5. Surface the decision shortlist. Pull every decision-type item into "Needs your decision" with the choice framed for a fast yes/no.
6. Offer next moves: run /structure on the flagged items, /draft the replies (internal may send; external = draft), and/or feed the result into /daily.

Autonomy

L2 — sorts and routes; the human decides and sends. Triage never auto-replies.

Guardrails (from CLAUDE.md)

• Eliminate first (3Ms): if nobody would notice an item disappearing, drop it.
• No confidential data persisted to the repo; reference live sources.
• External replies are drafts in references/voice.md register; internal-to-team may send.