How do I install the Incident Center skill?

Run npx skillmds@latest add andersonlimahw/incident-center in your terminal (requires Node.js), paste this page's agent-chat prompt into Claude, Cursor, or any MCP-connected agent, or download the SKILL.md file and copy it into your agent's skills directory.

Is Incident Center safe to use?

This skill has not completed SkillMD's automated safety review yet. Capability flags: docs only. SkillMD never runs a skill's scripts for you; review the SKILL.md before installing.

Which AI agents work with Incident Center?

This skill is tagged as working with Claude Code, Claude.ai, OpenAI Codex. SKILL.md is an open format, so most agents that read a skills directory can load it too.

Is Incident Center free to use?

Yes. Installing skills from SkillMD is free, and the skill stays under its author's original license.

Who published Incident Center?

Andersonlimahw (@andersonlimahw) published this skill. Their other Agent Skills are listed on their SkillMD profile.

Incident Center by andersonlimahw — Agent Skill

Name: Incident Center
Rating: 4.2 (5 reviews)
Author: Andersonlimahw

Incident Center

Incident tracking, MTTR/MTTD metrics, and postmortem library. Manages the full incident lifecycle from declaration to postmortem close. Use when declaring a new incident, reviewing MTTR trends, searching for similar past incidents, or tracking open action items from postmortems.

File contents

Incident Center Plugin

Full incident lifecycle. From alert to action items closed.

Commands

/incident-center declare P1 "Checkout errors"   — open new incident
/incident-center status                          — list open incidents
/incident-center close INC-042                  — mark resolved
/incident-center postmortem INC-042             — generate postmortem template
/incident-center search "database timeout"      — find similar past incidents
/incident-center metrics                        — MTTR/MTTD/frequency report
/incident-center action-items                  — list all open follow-up tasks

Incident Registry

OPEN INCIDENTS — 2026-06-14
=============================
INC-047  P1  Checkout 500 errors  44m open  IC: @dev  #inc-2026-06-14-checkout
INC-046  P2  Search latency >2s   2h open   IC: @ops  #inc-2026-06-14-search

MTTR/MTTD Metrics

INCIDENT METRICS — Last 90 days
=================================
Total incidents: 23  (P0: 1, P1: 8, P2: 14)
MTTD (mean time to detect):  4.2 min  (target: <5 min) ✅
MTTR (mean time to resolve): 47 min   (target: <60 min) ✅
Recurrence rate: 22% (5 incidents were repeats)

TOP RECURRING ISSUES
  1. DB connection pool exhaustion — 3 incidents (add better pool monitoring)
  2. Payment API timeout — 2 incidents (circuit breaker threshold too high)

Postmortem Search

/incident-center search "memory leak" searches past postmortems to find:

Same root cause occurred before
What was the fix last time
Whether that action item was actually completed

Pairs with /incident-runbook skill for runbook generation.

---name: incident-centerdescription: Incident tracking, MTTR/MTTD metrics, and postmortem library. Manages the full incident lifecycle from declaration to postmortem close. Use when declaring a new incident, reviewing MTTR trends, searching for similar past incidents, or tracking open action items from postmortems.---# Incident Center PluginFull incident lifecycle. From alert to action items closed.## Commands```/incident-center declare P1 "Checkout errors" — open new incident/incident-center status — list open incidents/incident-center close INC-042 — mark resolved/incident-center postmortem INC-042 — generate postmortem template/incident-center search "database timeout" — find similar past incidents/incident-center metrics — MTTR/MTTD/frequency report/incident-center action-items — list all open follow-up tasks```## Incident Registry```OPEN INCIDENTS — 2026-06-14=============================INC-047 P1 Checkout 500 errors 44m open IC: @dev #inc-2026-06-14-checkoutINC-046 P2 Search latency >2s 2h open IC: @ops #inc-2026-06-14-search```## MTTR/MTTD Metrics```INCIDENT METRICS — Last 90 days=================================Total incidents: 23 (P0: 1, P1: 8, P2: 14)MTTD (mean time to detect): 4.2 min (target: <5 min) ✅MTTR (mean time to resolve): 47 min (target: <60 min) ✅Recurrence rate: 22% (5 incidents were repeats)TOP RECURRING ISSUES 1. DB connection pool exhaustion — 3 incidents (add better pool monitoring) 2. Payment API timeout — 2 incidents (circuit breaker threshold too high)```## Postmortem Search`/incident-center search "memory leak"` searches past postmortems to find:- Same root cause occurred before- What was the fix last time- Whether that action item was actually completedPairs with `/incident-runbook` skill for runbook generation.

Frequently asked questions