How do I install the Process Ticket skill?

Run npx skillmds@latest add andrewjmorrell/process-ticket in your terminal (requires Node.js), paste this page's agent-chat prompt into Claude, Cursor, or any MCP-connected agent, or download the SKILL.md file and copy it into your agent's skills directory.

Is Process Ticket safe to use?

This skill has not completed SkillMD's automated safety review yet. Capability flags: docs only. SkillMD never runs a skill's scripts for you; review the SKILL.md before installing.

Which AI agents work with Process Ticket?

This skill is tagged as working with Claude Code, Claude.ai, OpenAI Codex. SKILL.md is an open format, so most agents that read a skills directory can load it too.

Is Process Ticket free to use?

Yes. Installing skills from SkillMD is free, and the skill stays under its author's original license.

Who published Process Ticket?

andrewjmorrell (@andrewjmorrell) published this skill. Their other Agent Skills are listed on their SkillMD profile.

Process Ticket by andrewjmorrell — Agent Skill

Name: Process Ticket
Rating: 4.2 (5 reviews)
Author: andrewjmorrell

Process Ticket

This skill should be used when the user asks to "process a ticket", "pick up a ticket", "work on a Jira ticket", "grab a ticket", "start on a ticket", "process my Jira backlog", "work on an ai_ready ticket", or mentions picking up work from Jira. It finds ai_ready tickets assigned to the user, creates a branch and worktree, solves the issue, and opens a PR.

File contents

Process Ticket Workflow

This skill automates the full lifecycle of a Jira ticket: find an ai_ready ticket assigned to the user, create a GitHub branch and worktree, implement the solution, commit, push, open a PR, and update the Jira ticket status.

Required Environment Variables

The following must be set in the user's shell profile:

JIRA_CLOUD_ID — Atlassian Cloud ID (UUID or site URL)
GITHUB_REPO_OWNER — GitHub repository owner (username or organization)
GITHUB_REPO_NAME — GitHub repository name

When This Skill Applies

This skill activates when the user's request involves:

Processing or picking up Jira tickets
Working on ai_ready labeled tickets
Starting development on a Jira issue
Grabbing work from the backlog

How to Execute

Invoke the /process-ticket command to run the full workflow. The command handles all steps automatically:

Loads and validates required environment variables
Verifies Jira, GitHub CLI, repo, and git permissions
Searches for ai_ready tickets assigned to the current user
If multiple tickets found, asks the user to choose
Updates the label to ai_development and transitions to "Development"
Creates a GitHub branch and local worktree
Analyzes and solves the issue
Commits, pushes, and opens a PR assigned to the user
Transitions the ticket to "Done"

Frequently asked questions