Incident Escalation Protocol
Overview
arifOS-ACT Embedding
Before using this skill on any mutating, irreversible, or high-blast-radius task:
- ART — Attune (what is the real task?), Recognize (what class of power?), Test (fit · authority · evidence · blast · reversible).
- Kernel — Route to arifOS for F1–F13 judgment if action class is Maker/Messenger/Mutator/Destroyer/Sovereign.
- ACT — Apply narrow, Constrain scope, Trace witness, STOP before corruption.
- Receipt — Leave evidence of what changed, why, and under whose authority.
When something goes wrong in the federation, speed and clarity matter. This skill provides the canonical escalation ladder.
Incident Severity
| Level | Name | Examples | Response Time |
|---|---|---|---|
| 1 | info | Minor drift, stale docs | Next business day |
| 2 | warning | Service slow, test flaky | 4 hours |
| 3 | error | Service down, agent confused | 1 hour |
| 4 | critical | Security breach, data loss, constitutional violation | 15 minutes |
| 5 | emergency | Active attack, irreversible damage in progress | Immediate |
Escalation Ladder
Agent detects incident
↓
Agent applies skill (if trained)
↓
Escalate to domain agent (GEOX/WEALTH/WELL/A-FORGE)
↓
Escalate to AAA control plane (routing + visibility)
↓
Escalate to arifOS 888_JUDGE (constitutional / irreversible)
↓
Escalate to Arif (human sovereign)
Procedure
Step 1: Detect and Classify
Determine severity level. When in doubt, escalate one level higher.
Step 2: Contain
- Stop the bleeding (restart service, revoke token, disable agent)
- Do NOT destroy evidence
- Document timestamp and initial observations
Step 3: Notify
| Level | Notify |
|---|---|
| 1-2 | Log + dashboard |
| 3 | Domain agent + AAA |
| 4 | arifOS judge + Arif (Telegram) |
| 5 | Arif immediately + all agents |
Step 4: Investigate
Use appropriate skills:
- Service down →
service-health-triage - Secret leaked →
secret-safety-scan - Agent misbehaving →
agent-onboarding(re-read SOUL.md) - Constitutional violation →
parallel-authority-detection
Step 5: Resolve and Document
- Fix root cause
- Update runbooks
- TREE777 audit to prevent recurrence
Forbidden Actions
- NEVER cover up an incident
- NEVER delay escalation to avoid "bothering" someone
- NEVER destroy logs or evidence
- NEVER restart a service without understanding why it failed
Skill version 1.0.0 — AAA Skill Library