Search

Enterprise Unified Search

Execute a search across all connected enterprise tools and return a merged, ranked, and deduplicated result set.

Search Execution Process

Step 1: Parse the Search Query

Extract structured parameters from the natural language query:

Step 2: Execute Parallel Searches

Search all relevant sources simultaneously:

Step 3: Merge and Rank Results

Ranking factors by weight:

Step 4: Deduplicate

Remove or merge duplicate results:

• Same link shared across email, chat, and tickets — show once, note all sources
• Document with multiple versions — show latest, note version count
• Forwarded emails — show original thread, note forwards

Output Format

# Search Results: "[query]"
Found [N] results across [N] sources ([time] elapsed)
Filters applied: [list any active filters]

## Top Results

### 1. [Title or Subject]
**Source**: [Icon] [Source name] | **Date**: [date] | **By**: [author]
**Match**: [brief excerpt with **highlighted** query terms]
[Relevance: why this result ranked high]

### 2. [Title or Subject]
**Source**: [Icon] [Source name] | **Date**: [date] | **By**: [author]
**Match**: [brief excerpt with **highlighted** query terms]

### 3. [Title or Subject]
**Source**: [Icon] [Source name] | **Date**: [date] | **By**: [author]
**Match**: [brief excerpt with **highlighted** query terms]

[... up to 10 results ...]

## Results by Source
| Source   | Results | Top Match                          |
|----------|---------|------------------------------------|
| Email    | [N]     | [title of best email result]       |
| Chat     | [N]     | [title of best chat result]        |
| Docs     | [N]     | [title of best doc result]         |
| Wiki     | [N]     | [title of best wiki result]        |
| Tickets  | [N]     | [title of best ticket result]      |

## Suggested Refinements
- Add filter: [suggestion based on results, e.g., "from:engineering"]
- Narrow to: [specific source that had best results]
- Related searches: [alternative query suggestions]

Search Modifiers

Users can apply these modifiers to refine searches:

Source-Specific Search Tips

Email

• Search attachments by filename: attachment:report.pdf
• Filter by thread length for substantive discussions: replies:>3
• Look for decisions: combine with keywords like "approved", "decided", "go ahead"

Chat / Slack

• Search specific channels: in:#channel-name
• Find shared links: has:link
• Find files: has:file
• Reactions as signals: messages with many reactions are often important

Documents

• Filter by document type: spreadsheet, presentation, document
• Search in shared drives or specific folders
• Recently modified documents often have the most current info

Wiki

• Search by space or category for scoped results
• Labels and tags are strong signals for relevance
• Parent page hierarchy indicates topic structure

Tickets

• Search by status: open, in-progress, resolved, closed
• Labels and components narrow results significantly
• Comments often contain the most useful context

Quality Standards

• Response time: Present initial results within 5 seconds; complete results within 15 seconds
• Minimum results: Always search at least 3 sources before reporting "no results"
• Context: Show enough context (50-100 chars around match) for users to evaluate relevance
• Freshness: Indicate index freshness if results may be stale
• Accuracy: Never fabricate results; only show actual matches from sources

Edge Cases

• Empty query: Ask the user what they are looking for; suggest recent activity or popular searches
• Very broad query (e.g., "project"): Ask for clarification or return results grouped by source with a suggestion to narrow
• No results: Report which sources were searched, suggest alternative terms, check for typos
• Single character or very short query: Require at least 2 meaningful characters; suggest expanding
• Special characters: Escape special characters in queries; warn if query syntax looks malformed
• Rate-limited source: Return available results and note which sources were partially searched

Follow-Up Actions

After presenting results, offer:

1. "Want me to expand result #N with full content?"
2. "Should I narrow these results by [suggested filter]?"
3. "Want me to synthesize the top results into a summary?"
4. "Should I search with different terms?"

Quality Checklist

• Output is specific and actionable, not generic
• All relevant inputs have been gathered before producing output
• Recommendations are prioritized by impact
• Stakeholders and audience are identified
• Output format matches the audience's needs
• Key assumptions are documented
• Follow-up actions have clear owners