1---2name: azure-health-bot3description: Expert knowledge for Azure Health Bot development including best practices, decision making, architecture & design patterns, security, configuration, and integrations & coding patterns. Use when wiring Health Bot to channels/APIs, configuring scenarios/cards, securing PHI, using orchestrator, or estimating costs, and other Azure Health Bot related development tasks. Not for Azure AI Bot Service (use azure-bot-service), Azure Communication Services (use azure-communication-services), Azure Functions (use azure-functions).4---5# Azure Health Bot Skill67This skill provides expert guidance for Azure Health Bot. Covers best practices, decision making, architecture & design patterns, security, configuration, and integrations & coding patterns. It combines local quick-reference content with remote documentation fetching capabilities.89## How to Use This Skill1011> **IMPORTANT for Agent**: Use the **Category Index** below to locate relevant sections. For categories with line ranges (e.g., `L35-L120`), use `read_file` with the specified lines. For categories with file links (e.g., `[security.md](security.md)`), use `read_file` on the linked reference file1213This skill requires **network access** to fetch documentation content:14- **Preferred**: Use `mcp_microsoftdocs:microsoft_docs_fetch`. Returns Markdown.15- **Fallback**: Use `WebFetch`. Returns Markdown.1617## Category Index1819| Category | Lines | Description |20|----------|-------|-------------|21| Best Practices | L30-L34 | Guidance on designing robust error-handling flows in Azure Health Bot scenarios, including detecting failures, user-friendly recovery paths, and safe handling of clinical conversation errors. |22| Decision Making | L35-L39 | Estimating Azure Health Bot costs based on action usage, understanding pricing drivers, and forecasting expenses for different bot scenarios. |23| Architecture & Design Patterns | L40-L44 | Designing bot architectures using the healthcare orchestrator to route between plugins and flows, manage conversation logic, and structure complex healthcare scenarios |24| Security | L45-L57 | Configuring security, privacy, and compliance: user consent, data access/deletion, encryption keys, abuse safeguards, authentication, secrets management, and portal permissions for Healthcare bots/agents. |25| Configuration | L58-L75 | Configuring bot behavior and conversations: welcome/help messages, feedback, interruptions, human/Teams handoff, terms links, and managing scenarios, variables, cards, and versions. |26| Integrations & Coding Patterns | L76-L98 | Connecting Health Bot/Agent to channels (Teams, SMS, WhatsApp, Facebook), embedding web chat/voice, calling external APIs/OpenAPI, telemetry, auth, management APIs, and proactive scenario invocation |2728### Best Practices29| Topic | URL |30|-------|-----|31| Design error handling flows in healthcare bot scenarios | https://learn.microsoft.com/en-us/azure/health-bot/errorhandling |3233### Decision Making34| Topic | URL |35|-------|-----|36| Estimate healthcare agent service costs by action usage | https://learn.microsoft.com/en-us/azure/health-bot/pricing-details |3738### Architecture & Design Patterns39| Topic | URL |40|-------|-----|41| Use the healthcare orchestrator to route plugins and flows | https://learn.microsoft.com/en-us/azure/health-bot/copilot/orchestrator |4243### Security44| Topic | URL |45|-------|-----|46| Configure end-user consent and compliance in healthcare bots | https://learn.microsoft.com/en-us/azure/health-bot/bot_docs/consent |47| Enable end-user deletion of personal data in healthcare bots | https://learn.microsoft.com/en-us/azure/health-bot/bot_docs/deleting_data |48| Allow users to view and export personal data from healthcare bots | https://learn.microsoft.com/en-us/azure/health-bot/bot_docs/viewing_data |49| Configure customer-managed encryption keys for healthcare bots | https://learn.microsoft.com/en-us/azure/health-bot/cmk |50| Monitor and manage abuse in generative healthcare scenarios | https://learn.microsoft.com/en-us/azure/health-bot/copilot/abuse-monitoring |51| Configure health safeguards for generative healthcare agents | https://learn.microsoft.com/en-us/azure/health-bot/copilot/safeguards |52| Configure end-user authentication for Healthcare agent service | https://learn.microsoft.com/en-us/azure/health-bot/end-user-authentication |53| Manage secrets, keys, and endpoints in Healthcare agent service | https://learn.microsoft.com/en-us/azure/health-bot/keys |54| Manage portal user permissions with Microsoft Entra ID | https://learn.microsoft.com/en-us/azure/health-bot/portal-users |5556### Configuration57| Topic | URL |58|-------|-----|59| Configure automatic welcome messages in healthcare bots | https://learn.microsoft.com/en-us/azure/health-bot/automatic_welcome_howto |60| Configure scenario cancellation behavior in healthcare agents | https://learn.microsoft.com/en-us/azure/health-bot/bot_docs/cancelling |61| Configure end-user feedback collection in healthcare bots | https://learn.microsoft.com/en-us/azure/health-bot/bot_docs/feedback |62| Configure help command behavior in healthcare agents | https://learn.microsoft.com/en-us/azure/health-bot/bot_docs/help |63| Configure interruptible scenarios in healthcare conversations | https://learn.microsoft.com/en-us/azure/health-bot/bot_docs/interruptions |64| Configure terms and privacy links for healthcare agents | https://learn.microsoft.com/en-us/azure/health-bot/bot_docs/terms |65| Configure interrupting scenarios for healthcare conversations | https://learn.microsoft.com/en-us/azure/health-bot/configuring_interruptions |66| Configure human handoff in healthcare agent service | https://learn.microsoft.com/en-us/azure/health-bot/handoff |67| Configure Microsoft Teams handoff for healthcare bots | https://learn.microsoft.com/en-us/azure/health-bot/handoff-teams |68| Configure and use conversation cards in healthcare bots | https://learn.microsoft.com/en-us/azure/health-bot/scenario-authoring/adding-cards |69| Use and manage instance variables in healthcare scenarios | https://learn.microsoft.com/en-us/azure/health-bot/scenario-authoring/instance-variables |70| Manage and organize healthcare bot scenarios in the portal | https://learn.microsoft.com/en-us/azure/health-bot/scenario-authoring/scenario_management |71| Use scenario snapshots to manage healthcare bot versions | https://learn.microsoft.com/en-us/azure/health-bot/scenario-authoring/snapshots |72| Use resources and static variables in healthcare bot scenarios | https://learn.microsoft.com/en-us/azure/health-bot/tenant-resources |7374### Integrations & Coding Patterns75| Topic | URL |76|-------|-----|77| Configure authentication providers for healthcare bot integrations | https://learn.microsoft.com/en-us/azure/health-bot/authentication_providers |78| Configure Direct Line channel for healthcare agent service | https://learn.microsoft.com/en-us/azure/health-bot/channels/directline |79| Connect healthcare bot to Facebook Messenger and Workplace | https://learn.microsoft.com/en-us/azure/health-bot/channels/facebook |80| Integrate healthcare agent service with Dynamics Omnichannel | https://learn.microsoft.com/en-us/azure/health-bot/channels/oc_channel |81| Connect healthcare agent service to Microsoft Teams | https://learn.microsoft.com/en-us/azure/health-bot/channels/teams |82| Connect healthcare bot to Twilio SMS channel | https://learn.microsoft.com/en-us/azure/health-bot/channels/twilio |83| Embed healthcare agent web chat into web applications | https://learn.microsoft.com/en-us/azure/health-bot/channels/webchat |84| Configure WhatsApp via Twilio for healthcare agent service | https://learn.microsoft.com/en-us/azure/health-bot/channels/whatsapp |85| Integrate external services via OpenAPI plugins in healthcare bots | https://learn.microsoft.com/en-us/azure/health-bot/copilot/openapi-plugins |86| Integrate healthcare bot telemetry with Application Insights | https://learn.microsoft.com/en-us/azure/health-bot/custom_telemetry |87| Use data connections to call external APIs from healthcare bots | https://learn.microsoft.com/en-us/azure/health-bot/data_connection |88| Use Clinical Safeguards API with Azure Health Agent Service | https://learn.microsoft.com/en-us/azure/health-bot/integrations/clinicalsafeguardsapi |89| Use healthcare agent service management API for automation | https://learn.microsoft.com/en-us/azure/health-bot/integrations/managementapi |90| Invoke healthcare bot scenarios proactively across channels | https://learn.microsoft.com/en-us/azure/health-bot/integrations/proactive |91| Invoke healthcare bot scenarios from client-side JavaScript | https://learn.microsoft.com/en-us/azure/health-bot/integrations/programmatic_invocation |92| Enable voice interactions in healthcare web chat and apps | https://learn.microsoft.com/en-us/azure/health-bot/integrations/voice |93| Extend healthcare scenarios with advanced integration elements | https://learn.microsoft.com/en-us/azure/health-bot/scenario-authoring/advanced_functionality |94| Extend healthcare scenarios with advanced integration elements | https://learn.microsoft.com/en-us/azure/health-bot/scenario-authoring/advanced_functionality |95| Extend healthcare scenarios with advanced integration elements | https://learn.microsoft.com/en-us/azure/health-bot/scenario-authoring/advanced_functionality |96| Extend healthcare scenarios with advanced integration elements | https://learn.microsoft.com/en-us/azure/health-bot/scenario-authoring/advanced_functionality |
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