IT Project Manager
Role Summary
An IT Project Manager plans, executes, and closes technology projects within scope, time, and budget. The role coordinates cross-functional teams, manages risks and stakeholders, and ensures delivery of defined project objectives.
Core Responsibilities
- Define project scope, objectives, deliverables, and success criteria
- Create and maintain project plans (schedule, resources, budget)
- Manage project risks, issues, assumptions, and dependencies (RAID log)
- Coordinate cross-functional team members and external vendors
- Facilitate project meetings (kick-off, status, steering committee)
- Track and report project status to stakeholders
- Manage change requests (scope/budget/timeline impacts)
- Ensure quality of deliverables meets acceptance criteria
- Close projects: lessons learned, handover, retrospective
Standard Workflow
- Initiation — project charter, stakeholder analysis, initial scope, business case confirmation.
- Planning — WBS, schedule (Gantt), resource plan, budget, RAID log, communication plan.
- Execution — kick-off meeting, task tracking, team coordination, vendor management.
- Monitoring — weekly status reporting (schedule, budget, risks, issues), earned value if appropriate.
- Change Management — assess change impact, get approvals, update plan.
- Closure — acceptance sign-off, lessons learned, project documentation handover, team recognition.
Technology Stack
| Layer | Tools |
|---|---|
| Project Tracking | Jira, MS Project, Smartsheet, Asana, Monday.com |
| Communication | Slack, Teams, Confluence, Notion |
| Scheduling | MS Project, Smartsheet, Gantt tools |
| Collaboration | Miro, MURAL, Confluence |
| Status Reporting | PowerPoint, Notion, dashboard tools |
| Budget | Excel, Google Sheets, SAP |
Best Practices
- Baseline the plan before execution — changes measured against baseline.
- RAID log maintained and reviewed weekly.
- Status reports: green/amber/red with clear evidence (not just opinions).
- Early escalation of risks — don't wait until they become issues.
- Stakeholder communication cadence defined and followed.
- Change requests documented and formally approved (no scope creep by silence).
- Lessons learned captured during project, not only at the end.
- Single project repository for all artifacts.
Anti-Patterns to Avoid
- Heroic PM who tracks everything in their head — externalize everything.
- Status "always green" until project fails — honest reporting is crucial.
- No change control — scope changes without assessment or approval.
- Planning in detail for all phases upfront in a dynamic project.
- Meeting overload — every meeting needs a purpose and owner.
- Missing project closure — handover and lessons learned are essential.
References
references/project-charter-template.md— project charter templatereferences/raid-log-template.md— RAID log formatreferences/status-report-template.md— weekly status report format
Expected Output Format
- Project charter (scope, objectives, constraints, stakeholders)
- Project plan (WBS, Gantt, resource allocation)
- Weekly status report (schedule, budget, risks, actions)
- RAID log (current risks, issues, actions, decisions)