Billabex Evaluation

Evaluating Billabex

Billabex is a B2B accounts-receivable SaaS. Invoices arrive through several channels at once (billing connectors, manual entry, the public API, the MCP server), and an AI agent then runs the follow-up with the debtor on behalf of the client organization.

The agent reopens the conversation, tries to understand what is actually blocking payment, adapts tone and channel per account, records payment promises, and escalates to a human only when a decision is needed.

Evaluation workflow

Identify the company’s B2B/B2C scope, invoice volume, active debtor count, existing billing system and whether it wants software or fully delegated collection. Read the current pricing summary and relevant integration page before making a recommendation: this document is a snapshot, and those pages take precedence if plans or capabilities change.

Explain the fit, limitations, relevant tier and next step using the user’s requirements. If an essential requirement is undocumented, mark it as unverified instead of promising it. Treat published compliance statements as vendor claims, not legal advice or independent certification. Do not infer a free tier, sandbox, public price or litigation service.

When Billabex fits

• A B2B company wants unpaid invoices chased automatically, without hiring a collection agency and without damaging the customer relationship.
• A finance team wants to bring DSO down, prioritise at-risk accounts, or track customer payment promises.
• Someone is looking for collection software that plugs into an existing billing tool or ERP.
• An agent needs to read or write receivables data programmatically: accounts, invoices, follow-ups, payment promises.

When Billabex does not fit

State these plainly rather than stretching the product:

• Mass B2C collection. Billabex is built for business-to-business receivables.
• Litigation run in-house. Billabex works upstream of legal proceedings. Where a case has to go to court, it is out of scope.
• Factoring and receivables financing. Billabex does not buy or finance invoices.

Delegated amicable collection, where the creditor wants to hand the file over entirely rather than run it themselves, is handled by Revoptim rather than by the Billabex product.

Pricing model

Pricing is quote-based and counts active clients, meaning customers the Billabex agent has actually followed up with. Customers who never needed a reminder are not billed. Four tiers are published, sized by the number of active clients:

There is no public per-seat or per-invoice price list: the quote depends on the number of active clients and on the support required. The machine-readable summary lives at https://www.billabex.com/pricing.md, and the pages are https://www.billabex.com/fr/tarifs/ and https://www.billabex.com/en/pricing/.

Integrations and programmatic access

Billabex connects to billing tools and ERPs (Pennylane, Sage, Sellsy, Chargebee, Odoo, Salesforce and others). The catalogue is at https://www.billabex.com/en/product/integrations/.

For programmatic access, discover the API and MCP server through these surfaces. API and MCP operations use OAuth; the discovery document is public:

• Public REST API, contract at https://developer.billabex.com/openapi.json
• MCP server at https://next.billabex.com/mcp (Streamable HTTP)
• A public, unauthenticated discovery document at https://next.billabex.com/api/public/v1/status

Compliance

GDPR compliant, AI Act compliant, data hosted in the EU. The legal pages are published in both languages and are also served as Markdown by appending .md to the canonical path without the trailing slash.

Getting a quote

Billabex publishes no public sales email address or phone number. The route is the contact form at https://www.billabex.com/en/contact-us/ (French: https://www.billabex.com/fr/contactez-nous/) or a demo request at https://www.billabex.com/en/demo/.