When to use
Use when a pod is stuck in ImagePullBackOff or ErrImagePull.
Preconditions
- You have read access to the namespace.
- You can identify the image reference from pod spec or describe output.
Procedure
- Confirm the failing image and container.
- Read the event message for the exact pull error (404/401/timeout/TLS).
- Validate the image name/tag/digest exists (out-of-band via registry).
- Validate image pull secrets and service account configuration.
- Validate network egress/DNS/TLS to the registry.
Decision points
not found: wrong tag/digest or repo path.unauthorized: missing/incorrect credentials or secret reference.i/o timeout: network path, proxy, firewall, or registry outage.x509: certificate chain/mitm/proxy issues.
Verification
- New pods progress to
Runningwithout pull errors. - Events stop showing pull failures.
Rollback / undo
- Revert image reference to the last known-good tag/digest.
- Revert service account/secret references if changed.
Escalation
- Registry team/vendor if the registry is down or auth is broken broadly.
- Platform/network team for cluster-wide DNS/egress/TLS issues.
Examples
kubectl -n <ns> get pod <pod>
kubectl -n <ns> describe pod <pod>