Terms of Service Agreement
Drafts an enforceable TOS tailored to the service model, data flows, and jurisdictional compliance needs.
Quick Start
Gather before drafting:
| Item |
Required |
Notes |
| Company legal name, address, contact email |
Yes |
Contracting entity |
| Service name and URL/app identifiers |
Yes |
Defines "Service" |
| Eligibility/age minimum |
Yes |
COPPA if under 13 [VERIFY] |
| Countries/states served |
Yes |
Triggers GDPR/CCPA/other |
| Payment terms |
If paid |
Auto-renew, cancellation, refunds |
| IP assets |
Yes |
Trademarks, content ownership |
| UGC + moderation approach |
If UGC |
DMCA workflow |
| APIs/integrations |
If any |
Third-party terms |
Core Workflow
1. Clause Selection
| Clause |
Include When |
Key Points |
| Acceptance mechanism |
Always |
Clickwrap preferred; continued-use fallback |
| Accounts & security |
Accounts exist |
Credentials, MFA, responsibility |
| Acceptable use |
Always |
Prohibited conduct list |
| UGC license |
UGC exists |
Scope, duration, takedown |
| IP ownership |
Always |
Service IP, limited license |
| Payments |
Paid tiers |
Billing, taxes, refunds |
| Termination |
Always |
For cause/at will, effects |
| Disclaimers |
Always |
AS IS / AS AVAILABLE |
| Liability cap |
Always |
Cap amount, exclusions, carve-outs |
| Indemnity |
B2B or UGC |
IP claims, violations |
| Dispute resolution |
Always |
Governing law, venue/arbitration |
2. Drafting Sequence
- Definitions & acceptance — clickwrap + versioning/effective date
- Eligibility & authority — age, entity authority
- Account rules — registration, security, accuracy
- Acceptable use — law compliance + prohibited conduct
- UGC & IP — ownership, license grant, feedback assignment
- Third-party services — links, integrations, no endorsement
- Payment terms — if applicable
- Termination & suspension — rights, effect, survival
- Disclaimers & limitation of liability
- Indemnification — if applicable
- Dispute resolution — law, venue, arbitration
- Boilerplate — severability, assignment, notices
3. Prohibited Conduct (always include)
- Illegal activity, fraud, misrepresentation
- Malware, phishing, security bypass
- Unauthorized access, scraping, rate-limit evasion
- IP infringement or circumvention of protections
- Harassment, hate, abusive conduct
- Interference with service availability
4. Dispute Resolution Selection
| Option |
Use When |
Notes |
| Arbitration + class waiver |
B2B or low-risk consumer |
Include small-claims carve-out |
| Court litigation |
High consumer scrutiny |
Specify venue + jury waiver |
| EU consumer carve-out |
Serving EU |
Mandatory local rights preserved |
Templates
UGC License (edit scope as needed)
User Content License. You retain ownership of Your Content. You grant Company a worldwide, non-exclusive, royalty-free, sublicensable, transferable license to host, store, use, display, reproduce, modify for technical purposes, distribute, and create derivative works of Your Content solely to operate, improve, and promote the Service. License ends upon deletion except for content already shared or cached in ordinary operation.
Liability & Warranty (edit cap as needed)
`
Disclaimer. THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS, AND NON-INFRINGEMENT, TO THE MAXIMUM EXTENT PERMITTED BY LAW.
Limitation. TO THE MAXIMUM EXTENT PERMITTED BY LAW, COMPANY SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOSS OF DATA, PROFITS, OR REVENUE. TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNTS PAID BY YOU TO COMPANY IN THE 12 MONTHS BEFORE THE CLAIM (OR $100 IF NONE). EXCEPTIONS: LIABILITY FOR DEATH/PERSONAL INJURY, FRAUD, OR WILLFUL MISCONDUCT WHERE PROHIBITED.
`
Privacy & Data Hooks
- Incorporate Privacy Policy by reference
- Specify data processing roles (controller/processor)
- Reference security measures at high level only — do not promise beyond actual controls
- Address cross-border transfers if applicable (EU SCCs [VERIFY])
Final QC Checklist
Pitfalls
- Browsewrap is weak — prefer clickwrap acceptance; browsewrap risks unenforceability.
- EU/UK users — include GDPR-consistent rights hooks and consumer protections; avoid overbroad waivers. [VERIFY]
- California residents — include CCPA/CPRA notice hooks and no-sale/share language. [VERIFY]
- UGC services — must include DMCA agent designation and takedown procedure. [VERIFY]
- Unconscionability risk — keep liability caps and waivers reasonable for consumer users.
- Regulated industries (health, finance, telecom) — flag for additional statutory modules.
1---2name: terms-of-service3description: Drafts enforceable U.S. Terms of Service agreements for websites, apps, platforms, and SaaS with acceptance mechanics, liability limits, dispute resolution, IP/content rules, and privacy hooks. Use when asked to draft "terms of service", "terms of use", "TOS", "user agreement", "platform terms", "website terms", "app terms", or "SaaS terms".4---5
6# Terms of Service Agreement
7
8Drafts an enforceable TOS tailored to the service model, data flows, and jurisdictional compliance needs.
9
10## Quick Start
11
12Gather before drafting:
13
14| Item | Required | Notes |
15|---|---|---|
16| Company legal name, address, contact email | Yes | Contracting entity |
17| Service name and URL/app identifiers | Yes | Defines "Service" |
18| Eligibility/age minimum | Yes | COPPA if under 13 [VERIFY] |
19| Countries/states served | Yes | Triggers GDPR/CCPA/other |
20| Payment terms | If paid | Auto-renew, cancellation, refunds |
21| IP assets | Yes | Trademarks, content ownership |
22| UGC + moderation approach | If UGC | DMCA workflow |
23| APIs/integrations | If any | Third-party terms |
24
25## Core Workflow
26
27### 1. Clause Selection
28
29| Clause | Include When | Key Points |
30|---|---|---|
31| Acceptance mechanism | Always | Clickwrap preferred; continued-use fallback |
32| Accounts & security | Accounts exist | Credentials, MFA, responsibility |
33| Acceptable use | Always | Prohibited conduct list |
34| UGC license | UGC exists | Scope, duration, takedown |
35| IP ownership | Always | Service IP, limited license |
36| Payments | Paid tiers | Billing, taxes, refunds |
37| Termination | Always | For cause/at will, effects |
38| Disclaimers | Always | AS IS / AS AVAILABLE |
39| Liability cap | Always | Cap amount, exclusions, carve-outs |
40| Indemnity | B2B or UGC | IP claims, violations |
41| Dispute resolution | Always | Governing law, venue/arbitration |
42
43### 2. Drafting Sequence
44
451. **Definitions & acceptance** — clickwrap + versioning/effective date
462. **Eligibility & authority** — age, entity authority
473. **Account rules** — registration, security, accuracy
484. **Acceptable use** — law compliance + prohibited conduct
495. **UGC & IP** — ownership, license grant, feedback assignment
506. **Third-party services** — links, integrations, no endorsement
517. **Payment terms** — if applicable
528. **Termination & suspension** — rights, effect, survival
539. **Disclaimers & limitation of liability**
5410. **Indemnification** — if applicable
5511. **Dispute resolution** — law, venue, arbitration
5612. **Boilerplate** — severability, assignment, notices
57
58### 3. Prohibited Conduct (always include)
59
60- Illegal activity, fraud, misrepresentation
61- Malware, phishing, security bypass
62- Unauthorized access, scraping, rate-limit evasion
63- IP infringement or circumvention of protections
64- Harassment, hate, abusive conduct
65- Interference with service availability
66
67### 4. Dispute Resolution Selection
68
69| Option | Use When | Notes |
70|---|---|---|
71| Arbitration + class waiver | B2B or low-risk consumer | Include small-claims carve-out |
72| Court litigation | High consumer scrutiny | Specify venue + jury waiver |
73| EU consumer carve-out | Serving EU | Mandatory local rights preserved |
74
75## Templates
76
77### UGC License (edit scope as needed)
78
79` ` `
80User Content License. You retain ownership of Your Content. You grant Company a worldwide, non-exclusive, royalty-free, sublicensable, transferable license to host, store, use, display, reproduce, modify for technical purposes, distribute, and create derivative works of Your Content solely to operate, improve, and promote the Service. License ends upon deletion except for content already shared or cached in ordinary operation.
81` ` `
82
83### Liability & Warranty (edit cap as needed)
84
85` ` `
86Disclaimer. THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS, AND NON-INFRINGEMENT, TO THE MAXIMUM EXTENT PERMITTED BY LAW.
87
88Limitation. TO THE MAXIMUM EXTENT PERMITTED BY LAW, COMPANY SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOSS OF DATA, PROFITS, OR REVENUE. TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNTS PAID BY YOU TO COMPANY IN THE 12 MONTHS BEFORE THE CLAIM (OR $100 IF NONE). EXCEPTIONS: LIABILITY FOR DEATH/PERSONAL INJURY, FRAUD, OR WILLFUL MISCONDUCT WHERE PROHIBITED.
89` ` `
90
91## Privacy & Data Hooks
92
93- Incorporate Privacy Policy by reference
94- Specify data processing roles (controller/processor)
95- Reference security measures at high level only — do not promise beyond actual controls
96- Address cross-border transfers if applicable (EU SCCs [VERIFY])
97
98## Final QC Checklist
99
100- [ ] Definitions consistent, capitalization standardized
101- [ ] Effective date + version history included
102- [ ] Notice method and update mechanism defined
103- [ ] Survival clauses listed
104- [ ] Hyperlinks to all incorporated policies working
105
106## Pitfalls
107
108- **Browsewrap is weak** — prefer clickwrap acceptance; browsewrap risks unenforceability.
109- **EU/UK users** — include GDPR-consistent rights hooks and consumer protections; avoid overbroad waivers. [VERIFY]
110- **California residents** — include CCPA/CPRA notice hooks and no-sale/share language. [VERIFY]
111- **UGC services** — must include DMCA agent designation and takedown procedure. [VERIFY]
112- **Unconscionability risk** — keep liability caps and waivers reasonable for consumer users.
113- **Regulated industries** (health, finance, telecom) — flag for additional statutory modules.
CaseMark