Clawhub Content Rights Correspondence

ClawHub Content Rights Correspondence

Use ClawHub's authenticated admin CLI commands directly. Do not use helper scripts, direct Hermit calls, or direct R2 access for correspondence.

Safety Rules

• Require an existing CHR-... case. Never create cases with this skill.
• Dry-run first and show the final recipient, subject, and body.
• Send only after explicit user signoff on that final draft.
• Use bun run admin -- email send for outbound email.
• Use bun run admin -- content-rights record-correspondence to preserve the exact correspondence in Hermit.
• Do not retry after an email was sent if evidence recording fails; report the failure so staff can repair the audit record without sending a duplicate.
• --attachment files are archived with the correspondence. The generic email template does not send file attachments.
• The generic email template already adds the greeting. Do not add Hello ... or Hi ... to the body file.
• The generic email template may render the subject as a visible heading. Do not pass --title, and do not duplicate the title in the body file.
• Do not use the generic email action button for ClawHub content-rights responses. Put the response form URL as plaintext in the body.

Publisher Removal Notice

Use this subject:

ClawHub skill removal notice

Use this body, replacing only the skill URL:

We removed the following ClawHub skill after receiving a content rights request involving Rednote/Xiaohongshu platform rights:

https://clawhub.ai/<owner>/<slug>

If you believe this removal was made in error, please submit a response using this form:
https://forms.openclaw.ai/clawhub-content-rights

Preview the email:

bun run admin -- email send \
  --user <publisher-handle> \
  --subject "ClawHub skill removal notice" \
  --body-file /tmp/body.txt

Send only after explicit signoff:

bun run admin -- email send \
  --user <publisher-handle> \
  --subject "ClawHub skill removal notice" \
  --body-file /tmp/body.txt \
  --send \
  --confirm-user-request \
  --confirm-user-signoff \
  --json

Record the exact sent correspondence:

bun run admin -- content-rights record-correspondence CHR-000007 \
  --direction outbound \
  --to "<publisher-handle-or-email>" \
  --from "ClawHub <noreply@notifications.openclaw.ai>" \
  --subject "ClawHub skill removal notice" \
  --body-file /tmp/body.txt \
  --provider-message-id "<providerId-from-send-response>" \
  --json

Requester Status Updates

For requester updates or closure notes, use direct email and avoid exposing the internal case id in the subject unless the user explicitly asks.

bun run admin -- email send \
  --to requester@example.com \
  --username Requester \
  --subject "Update on ClawHub content rights request" \
  --body-file /tmp/body.txt

After explicit signoff, send:

bun run admin -- email send \
  --to requester@example.com \
  --username Requester \
  --subject "Update on ClawHub content rights request" \
  --body-file /tmp/body.txt \
  --send \
  --confirm-user-request \
  --confirm-user-signoff \
  --json

Then record the successful send with the provider id:

bun run admin -- content-rights record-correspondence CHR-000007 \
  --direction outbound \
  --to "Requester Name <requester@example.com>" \
  --from "ClawHub <noreply@notifications.openclaw.ai>" \
  --subject "Update on ClawHub content rights request" \
  --body-file /tmp/body.txt \
  --provider-message-id "<providerId-from-send-response>"

Verify the case now includes the correspondence:

bun run admin -- content-rights get CHR-000007 --json

Run from the ClawHub repository root with the normal authenticated admin CLI.