How do I install the Zoom Contact Center Android skill?

Run npx skillmds@latest add concertonotes/zoom-contact-center-android in your terminal (requires Node.js), paste this page's agent-chat prompt into Claude, Cursor, or any MCP-connected agent, or download the SKILL.md file and copy it into your agent's skills directory.

What does the Zoom Contact Center Android skill do?

Zoom Contact Center SDK for Android. Use for native Android chat/video/ZVA/scheduled callback integrations, campaign mode, service lifecycle, and rejoin handling. It is listed under Marketing & Growth on SkillMD.

Is Zoom Contact Center Android safe to use?

This skill has not completed SkillMD's automated safety review yet. Independent scanners report: SkillSpector: PASS, Skill Scanner: PASS. Capability flags: makes network calls, reads secrets. SkillMD never runs a skill's scripts for you; review the SKILL.md before installing.

Which AI agents work with Zoom Contact Center Android?

This skill is tagged as working with Claude Code, Claude.ai, OpenAI Codex. SKILL.md is an open format, so most agents that read a skills directory can load it too.

Is Zoom Contact Center Android free to use?

Yes. Installing skills from SkillMD is free, and the skill stays under its author's original license.

Who published Zoom Contact Center Android?

ConcertoNotes (@concertonotes) published this skill. Their other Agent Skills are listed on their SkillMD profile.

Zoom Contact Center Android by concertonotes

Name: Zoom Contact Center Android
Rating: 4.2 (5 reviews)
Author: ConcertoNotes

File contents

Zoom Contact Center SDK - Android

Official docs:

https://developers.zoom.us/docs/contact-center/android/
https://marketplacefront.zoom.us/sdk/contact/android/index.html

Quick Links

concepts/sdk-lifecycle.md
examples/service-patterns.md
references/android-reference-map.md
troubleshooting/common-issues.md

SDK Surface Summary

SDK manager: ZoomCCInterface
Channel services:
getZoomCCChatService()
getZoomCCVideoService()
getZoomCCZVAService()
getZoomCCScheduledCallbackService()
Campaign support via web campaign service and campaign metadata.

Hard Guardrails

Initialize SDK in Application.onCreate.
Use ZoomCCItem to define channel + identifiers.
Use entryId for chat/video/ZVA.
Use apiKey for scheduled callback and campaign mode.
Release services on teardown.

Common Chains

Contact Center app and engagement context: ../../zoom-apps-sdk/SKILL.md
Contact Center API automation: ../../rest-api/SKILL.md

Operations

RUNBOOK.md - 5-minute preflight and debugging checklist.

Frequently asked questions

Zoom Contact Center Android