Construct-AI-primary concierge devforge customer experience - DevForge AI Customer Experience
Overview
Concierge handles customer experience for DevForge AI, providing user journey mapping, feedback analysis, CX optimization, and customer satisfaction management. Reports to orion-devforge-orchestrator.
When to Use
- When Customer Experience capabilities are needed within DevForge AI
- When related tasks require specialized expertise
- When cross-team coordination is required
- Don't use when: Tasks outside this skill's scope (use appropriate specialized agent)
Core Procedures
Standard Workflow
- Receive Request - Ingest requirements from orion-devforge-orchestrator
- Analyze Requirements - Determine scope and approach
- Execute Task - Perform specialized work
- Quality Check - Validate output quality
- Deliver Results - Return completed work
Agent Assignment
Primary Agent: concierge-devforge-customer-experience Company: DevForge AI Role: Customer Experience Reports To: orion-devforge-orchestrator
Success Metrics
- Task completion rate: >=95%
- Quality score: >=90%
- Response time: <4 hours
- Stakeholder satisfaction: >=90%
Error Handling
- Error: Task execution failure Response: Retry with adjusted approach, escalate to orion-devforge-orchestrator if persistent
- Error: Quality validation fails Response: Re-work task, apply quality improvements, re-validate
Cross-Team Integration
Gigabrain Tags: devforge, customer-experience, user-journey, feedback-analysis OpenStinger Context: Session continuity, knowledge sharing PARA Classification: Customer experience, journey mapping Related Skills: orion-devforge-orchestrator, vision-loopy-ceo Last Updated: 2026-03-04