Safety Incident Tracking

Safety Incident Tracking

Overview

End-to-end tracking of safety incidents from initial report through investigation, corrective action assignment, and final case closure. Primary agent: Incident Investigation Specialist.

Triggers

• Incident reported on site (near-miss, injury, property damage, environmental)
• External authority reports incident
• Worker reports safety concern
• Automated system triggers (PPE-detection violation, hazard-detection alert)

Prerequisites

• Incident report submitted via mobile app, phone, or in-person
• Initial information: who, what, where, when
• Incident severity level assigned

Steps

Step 1: Incident Registration

• Assign unique incident ID
• Record incident type (near-miss, medical treatment, lost-time, property damage, environmental)
• Assign severity level based on organisational matrix
• Record immediate actions taken
• Log report timestamp and reporter details

Step 2: Initial Assessment

• Review incident details for accuracy and completeness
• Assign investigation priority based on severity and potential for recurrence
• Assign investigation team
• Determine if regulatory notification required

Step 3: Investigation Assignment

• Assign lead investigator and team members
• Define investigation scope and timeline
• Allocate investigation resources
• Communicate investigation status to stakeholders

Step 4: Investigation Tracking

• Monitor investigation progress against timeline
• Track evidence collection completion
• Record witness statement status
• Monitor root cause analysis milestone progress

Step 5: Corrective Action Tracking

• Track corrective actions from investigation findings
• Monitor completion against due dates
• Escalate overdue items
• Verify action effectiveness upon completion

Step 6: Incident Closure

• Verify all investigation steps completed
• Confirm all corrective actions closed
• Document lessons learned
• Archive incident record
• Share lessons learned with relevant stakeholders

Success Criteria

• Incident registered within required reporting timeframe
• Investigation assigned and completed within timeline
• All corrective actions tracked to closure
• Lessons learned documented and shared

Common Pitfalls

1. Delayed reporting → Incidents not reported immediately, losing critical evidence
2. Incomplete initial data → Missing who/where/what details delays investigation
3. Investigation delays → Resource conflicts, investigator availability
4. Missing corrective actions → Root causes not converted to corrective actions

Cross-References

• safety-RCA-analysis/SKILL.md — Root cause analysis for investigation
• safety-CAPA-management/SKILL.md — Corrective action management