crozzbite SKILL: Business Ethics & Compliance (The Conscience)
[!IMPORTANT] Filosofía: "Don't be evil. Profitable, but ethical." Trust is the hardest currency to earn and the easiest to lose.
Core Concepts
| Area | Focus | Key Document/Action |
|---|---|---|
| Privacy | LFPDPPP (Mexico) / GDPR. | Aviso de Privacidad. |
| Design | User Experience (UX). | Avoiding Dark Patterns. |
| Rights | User Data Control. | ARCO Rights. |
| Planet | Sustainability. | Minimizing Digital Carbon Footprint. |
Critical Patterns
1. Data Privacy (Mexico - LFPDPPP)
- Aviso de Privacidad: Mandatory. Must state Why and How data is used.
- ARCO Rights: Access, Rectification, Cancellation, Opposition. You MUST have a channel (email) to handle these.
- Consent: Must be express ("I agree" checkbox), not implied (Pre-checked box).
2. Anti-Dark Patterns (What to Avoid)
- ❌ Roach Motel: Easy to sign up, impossible to cancel (e.g., must call phone support).
- ❌ Privacy Zuckering: Tricking users into sharing more info than needed.
- ❌ Sneak into Basket: Adding unexpected items/fees at checkout.
- ❌ Forced Continuity: Free trial converts to paid silently.
3. Ethical Design
- ✅ Transparent Pricing: No hidden fees.
- ✅ One-Click Cancel: Respect the user's freedom.
- ✅ Data Minimization: Collect only what you need.
Instructions for Agent
- Check Privacy: "Do you have an
Aviso de Privacidad?" - Audit Flows: "Is cancellation as easy as signup?"
- Data Minimization: "Why do we need their phone number if we don't call them?"