Cis Gworkspace 3.1.3.7.1

Ensure comprehensive mail storage is enabled (Manual)

Description

Comprehensive mail storage ensures messages sent by other core services appear in users' sent folders and are therefore accessible to Vault.

Rationale

As an administrator, you can ensure that a copy of all sent or received messages in your domain--including messages sent or received by non-Gmail mailboxes--is stored in the associated users' Gmail mailboxes.

Impact

There are some important considerations to carefully review before enabling comprehensive mail storage:

• You should not enable comprehensive mail storage if you have compliance routing rules that change the recipient (and don't want the original recipient to receive a copy of the email).
• When you have the SMTP Relay service enabled, user mailboxes will keep a copy of the message in the sent folder (for example, when sending mail from a scanner) if comprehensive mail storage is enabled. This might cause accounts to exceed storage limits if your account's edition has storage limits.
• You should enable comprehensive mail storage if you only use Gmail for the Vault feature and forward email to your on-premise mail server or other email provider.

Audit Procedure

Using Google Workspace Admin Console

1. Log in to https://admin.google.com as an administrator
2. Select Apps
3. Select Google Workspace
4. Select Gmail
5. Select Compliance
6. Under Comprehensive mail storage, ensure Ensure that a copy of all sent and received mail is stored in associated users' mailboxes is ON

Expected Result

Ensure that a copy of all sent and received mail is stored in associated users' mailboxes should be ON.

Remediation

Using Google Workspace Admin Console

1. Log in to https://admin.google.com as an administrator
2. Select Apps
3. Select Google Workspace
4. Select Gmail
5. Select Compliance
6. Select Comprehensive mail storage
7. Set Ensure that a copy of all sent and received mail is stored in associated users' mailboxes to checked
8. Select Save

Default Value

Copy of all sent and received mail is stored in associated users' mailboxes is OFF

CIS Controls

This control does not have explicit CIS Controls mappings in the PDF.

Profile

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