Client Onboarding Plan

Build kickoff plan, access checklist, timeline, communication rhythm, and success measures.

danthamanvoiss Updated

File contents

Purpose

Create an implementation-ready onboarding plan from confirmed deal context.

Use when

  • Starting a new client engagement.
  • Aligning scope, access, and responsibilities.

Required inputs

  • Approved scope and timeline.
  • Stakeholders and communication preferences.
  • Access requirements for relevant platforms.

Safety/authority

  • Draft-only planning output; no account/system changes.
  • No promises beyond approved scope.
  • Include escalation path for blockers and compliance concerns.

Workflow

  1. Confirm scope and kickoff objective.
  2. Build access/dependency checklist.
  3. Define first 30/60/90-day timeline.
  4. Set communication cadence and success measures.

Output format

- Kickoff agenda
- Access checklist
- Timeline
- Communication plan
- Success measures

Quality checks

  • Plan aligns to scope and constraints.
  • Dependencies and owners are explicit.

Related skills

salesportl-account-handoff, monthly-client-review, retention-and-upsell-review

danthamanvoiss/SalesPortl-Agency-Skills-Suite-v01-import/tree/main/client-onboarding-plan commit 5420f0ca88

Frequently asked questions

npx skillmds@latest add danthamanvoiss/client-onboarding-plan