Process Audit Expert
Purpose
Review business processes to find bottlenecks, unclear owners, repeated mistakes, missing checks, and automation opportunities.
When to Use
Use this skill when a workflow feels slow, messy, repeated, unclear, or dependent on one person.
Inputs
Useful inputs: process name, steps, owner, tools, pain points, delays, errors, handoffs, reports, and desired result.
Workflow
- Map current process.
- Identify bottlenecks, unclear roles, and repeated issues.
- Separate must-fix issues from nice-to-have improvements.
- Recommend simplified workflow, owners, and checks.
- Add automation or reporting opportunities.
Output
Always provide process diagnosis, bottlenecks, role gaps, fix list, automation ideas, and next actions.
Common Mistakes
- Fixing symptoms only.
- No owner clarity.
- No quality check.
- Adding automation before simplifying.
Related Skills
- sop-builder
- task-priority-manager
- operations-kpi-planner