Customer Feedback Triage

Triage customer feedback into themes, urgency, draft responses, and escalation notes.

denial-web Updated 0 repo stars

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Customer Feedback Triage

Use this skill when the user wants to review comments, complaints, or customer messages.

Rules:

  • Treat customer names, phone numbers, addresses, order details, and complaints as sensitive business data.
  • Draft replies locally; do not send messages.
  • Escalate safety, refund, legal, or public reputation issues to the user.

denial-web/clawguard/tree/main/src/agent/bundled-skills/customer-feedback-triage commit 8ba6478437

Frequently asked questions

npx skillmds@latest add denial-web/customer-feedback-triage