Agent Webexbot

Agent WebexBot

A TypeScript CLI tool that enables AI agents and humans to interact with Cisco Webex using bot tokens (created at developer.webex.com). Unlike agent-webex which authenticates as a real user account via browser extraction or OAuth, agent-webexbot uses the Webex REST API with a permanent bot identity — designed for server-side and CI/CD integrations.

Key Concepts

Before diving in, a few things about Webex Bot integration:

• Bot tokens — Created at developer.webex.com → My Webex Apps → Create a Bot. The token is shown once at creation time. Bot tokens never expire.
• Bot ≠ User — Messages appear from the bot's identity, not yours. The bot can only interact with spaces it has been added to.
• Space IDs — Webex uses opaque Base64-encoded IDs. You can't guess them. Always get IDs from space list first.
• Real-time events — Available via the listen command and the SDK's WebexBotListener. Uses the Mercury WebSocket protocol — no public URL required, works behind firewalls.
• Loop prevention — The listener filters the bot's own messages by default (ignoreSelfMessages is true), preventing echo loops.

Quick Start

# Set your bot token (validates against Webex)
agent-webexbot auth set YOUR_BOT_TOKEN

# Verify authentication
agent-webexbot whoami

# Send a message
agent-webexbot message send <space-id> "Hello from the bot!"

# Stream real-time events
agent-webexbot listen

Authentication

Bot Token Setup

agent-webexbot uses bot tokens which you create at developer.webex.com:

# Set bot token (validates against Webex API before saving)
agent-webexbot auth set YOUR_BOT_TOKEN

# Set with a custom bot identifier
agent-webexbot auth set YOUR_BOT_TOKEN --bot deploy

# Check auth status
agent-webexbot auth status

# Clear all credentials
agent-webexbot auth clear

Multi-Bot Support

# List all configured bots
agent-webexbot auth list

# Switch active bot
agent-webexbot auth use <bot-id>

# Remove a bot
agent-webexbot auth remove <bot-id>

# Use a specific bot for a single command
agent-webexbot --bot deploy message send <space-id> "Deploy succeeded"

Memory

The agent maintains a ~/.config/agent-messenger/MEMORY.md file as persistent memory across sessions. This is agent-managed — the CLI does not read or write this file. Use the Read and Write tools to manage your memory file.

What to Store

• Space IDs with titles (e.g. Y2lzY29zcGFyazovL... → "Engineering")
• Bot identifiers and their purposes
• User-given aliases ("the alerts bot", "the team space")

What NOT to Store

Never store bot tokens, credentials, or any sensitive data. Never store full message content (just IDs and space context).

Format / Example

# Agent Messenger Memory

## Webex Bots

- `deploy` — Deploy Bot (active)
- `alert` — Alert Bot

## Spaces (Deploy Bot)

- `Y2lzY29zcGFyazovL...` — Engineering (group)
- `Y2lzY29zcGFyazovL...` — #ci-alerts (group)

## Aliases

- "engineering" → `Y2lzY29zcGFyazovL...`
- "alerts" → `Y2lzY29zcGFyazovL...`

Commands

Auth Commands

# Set bot token
agent-webexbot auth set <token>
agent-webexbot auth set <token> --bot deploy

# Check auth status
agent-webexbot auth status
agent-webexbot auth status --bot deploy

# Clear all credentials
agent-webexbot auth clear

# List stored bots
agent-webexbot auth list

# Switch active bot
agent-webexbot auth use <bot-id>

# Remove a stored bot
agent-webexbot auth remove <bot-id>

Whoami Command

# Show current authenticated bot
agent-webexbot whoami
agent-webexbot whoami --pretty

Space Commands

# List spaces the bot is a member of
agent-webexbot space list
agent-webexbot space list --type group
agent-webexbot space list --type direct
agent-webexbot space list --max 20

# Get space details
agent-webexbot space info <space-id>

Message Commands

# Send a message to a space
agent-webexbot message send <space-id> <text>
agent-webexbot message send <space-id> "Hello world"

# Send a markdown message
agent-webexbot message send <space-id> "**Bold** and _italic_" --markdown

# Reply within a thread (parent message ID)
agent-webexbot message send <space-id> "Threaded reply" --parent <message-id>
agent-webexbot message reply <space-id> <parent-message-id> "Threaded reply"

# List replies in a thread
agent-webexbot message replies <space-id> <parent-message-id>
agent-webexbot message replies <space-id> <parent-message-id> --max 20

# Send a direct message by email
agent-webexbot message dm alice@example.com "Hey, quick question"
agent-webexbot message dm alice@example.com "**Build failed**" --markdown

# List messages in a space
# In group spaces, Webex only returns messages that mention the bot.
# Direct-space history is returned normally.
agent-webexbot message list <space-id>
agent-webexbot message list <space-id> --max 50

# Get a specific message
agent-webexbot message get <message-id>

# Edit a message (bot's own messages only)
agent-webexbot message edit <message-id> <space-id> "Updated text"
agent-webexbot message edit <message-id> <space-id> "**Updated**" --markdown

# Delete a message
agent-webexbot message delete <message-id>

Member Commands

# List members of a space
agent-webexbot member list <space-id>
agent-webexbot member list <space-id> --max 100

User Commands

Search the Webex people directory and look up person details.

# Search people by email (exact) or display name (prefix)
agent-webexbot user list --email alice@example.com
agent-webexbot user list --display-name "Alice"
agent-webexbot user list --display-name "Al" --max 20

# Get details for a specific person
agent-webexbot user info <person-id>

File Commands

Upload local files to a space and download attachments. Max file size is 100 MB; one file per message.

# Upload a local file
agent-webexbot file upload <space-id> ./report.pdf
agent-webexbot file upload <space-id> ./report.pdf --text "Latest report"
agent-webexbot file upload <space-id> ./report.pdf --text "**Done**" --markdown

# Upload a file as a threaded reply
agent-webexbot file upload <space-id> ./report.pdf --parent <message-id>

# Download an attachment (content URL comes from a message's "files" array)
agent-webexbot file download <content-url-or-id>
agent-webexbot file download <content-url-or-id> ./downloaded-report.pdf

Snapshot Command

Get a workspace overview for AI agents.

# Brief snapshot (bot identity + space ids/refs/titles)
agent-webexbot snapshot

# Full snapshot (includes space type and last activity)
agent-webexbot snapshot --full
agent-webexbot snapshot --full --max 50

Listen Command

Stream real-time Webex events over the Mercury WebSocket. No public URL required.

# Listen for all default events (NDJSON output)
agent-webexbot listen

# Filter to specific events
agent-webexbot listen --events message_created,membership_created

# Pretty-print each event
agent-webexbot listen --pretty

# Use a specific bot
agent-webexbot listen --bot deploy

Supported events: message_created, message_updated, message_deleted, membership_created, attachment_action, room_created, room_updated, webex_event, connected, reconnecting, disconnected, error.

Output is NDJSON — one JSON object per line:

{"type":"connected","payload":{"connected":true,"status":"connected"}}
{"type":"message_created","payload":{"id":"Y2lz...","text":"Hello bot!","personEmail":"alice@example.com","roomId":"Y2lz..."}}

Event IDs (id, parentId, messageId, roomId, personId, actorId, mentionedPeople) are emitted as Webex REST IDs (ciscospark://... base64), so they compare directly with IDs returned by other agent-webexbot commands (message get, space list, user list). The Mercury-only activity IDs membership_created.id and room_created/room_updated.id stay as raw UUIDs; the raw Mercury payload is preserved under payload.raw (except for message_deleted, whose Mercury event does not carry the full payload).

Output Format

JSON (Default)

All commands output JSON by default for AI consumption:

{
  "id": "Y2lzY29zcGFyazovL...",
  "text": "Hello world",
  "personEmail": "bot@webex.bot",
  "created": "2024-01-15T10:30:00.000Z"
}

Pretty (Human-Readable)

Use --pretty flag for formatted output:

agent-webexbot space list --pretty

Global Options

Real-Time Events

Real-time events are available via both the CLI (listen command) and the SDK (WebexBotListener). The listener uses the Mercury WebSocket protocol — the same transport Webex clients use internally. No public HTTPS endpoint is required.

import { WebexBotClient, WebexBotListener } from 'agent-messenger/webexbot'

const client = await new WebexBotClient().login({ token: 'YOUR_BOT_TOKEN' })
const listener = new WebexBotListener(client)

listener.on('message_created', (event) => {
  console.log(`From ${event.personEmail} in ${event.roomId}: ${event.text}`)
})

await listener.start()

The Mercury WebSocket means the bot opens a persistent connection to Webex's infrastructure. No public endpoint is required — perfect for CI/CD and behind-NAT environments.

Error Handling

All commands return consistent error format:

{
  "error": "No credentials configured. Run \"auth set <token>\" first."
}

Common errors:

• No credentials configured — No bot token stored. Run auth set <token> first.
• Token is not a bot token — The token belongs to a user account. Use agent-webex for user tokens.
• 401 Unauthorized — Token is invalid or the bot was deleted. Re-run auth set <token>.
• 429 Too Many Requests — Rate limited. Webex allows ~600 requests per minute. Wait and retry.
• 404 Not Found — Invalid space ID, message ID, or resource. The bot may not be a member of that space.

Configuration

Credentials stored in ~/.config/agent-messenger/webexbot-credentials.json (0600 permissions). The location can be overridden with AGENT_MESSENGER_CONFIG_DIR.

Key Differences from agent-webex

Limitations

• Bot can only interact with spaces it has been added to
• Bot can only edit/delete its own messages
• No reactions / emoji support — the Webex public REST API does not expose a reactions endpoint, and reaction events are not delivered to bot webhooks
• No message search
• No voice/video or meeting support
• No space management (create/delete spaces, roles)

Troubleshooting

agent-webexbot: command not found

agent-webexbot is NOT the npm package name. The npm package is agent-messenger.

If the package is installed globally, use agent-webexbot directly:

agent-webexbot space list

If the package is NOT installed, use npx -y by default:

npx -y agent-messenger webexbot space list
bunx agent-messenger webexbot space list
pnpm dlx agent-messenger webexbot space list

If you already know the user's preferred package runner (e.g., bunx, pnpm dlx), use that instead.

NEVER run npx agent-webexbot, bunx agent-webexbot, or pnpm dlx agent-webexbot — it will fail or install a wrong package since agent-webexbot is not the npm package name.

"Token is not a bot token"

The token you provided belongs to a user account. Create a bot at developer.webex.com to get a proper bot token, or use agent-webex for user-level access.

"Bot not found in space"

The bot must be added to each space it needs to interact with. Invite the bot from the Webex app, then retry.

Rate limiting (429)

Webex allows roughly 600 API calls per minute. If you hit a 429, wait a few seconds and retry. For bulk operations, add a sleep 1 between requests.

References

• Authentication Guide
• Common Patterns