Quality Rubric and Legal Wording Guardrails
Source: 2QP-M01-00002, Rev. 002, effective 23-MAR-2026, Attachment B (Basic LL Requirements)
and Attachment C (Legal Guidance for Lessons Learned). Run both screens before returning any
draft. The controlled procedure on myBechtel is authoritative.
Note the procedure's own framing: lessons are dispositioned subjectively based on the
Approver's knowledge and discretion as a Subject Matter Expert. This rubric predicts what an
Approver will look for; it never substitutes for that judgment, and the skill must not present a
"pass" as a prediction of approval.
Quality rubric — Attachment B, seven characteristics
Score each item pass / weak. Any weak item must be named with a reason and the question that
would resolve it.
| # |
Characteristic |
Pass standard |
If weak, ask |
| 1 |
Benefit beyond oneself |
Knowledge or understanding gained by experience with potential benefit to others, or significant impact to an organization — not just oneself or one project. |
What other scopes, disciplines, or projects would encounter this? |
| 2 |
Experience-based |
Results from a problem encountered and its subsequent resolution, or a recommendation on how to better perform a task. |
What specifically happened, and when? |
| 3 |
Recognized lesson type |
Successful practices; things to avoid and other cautions; improvements based on current experience; technological information; or local/regional regulatory knowledge. |
Which of these is this? If none, is it a lesson at all? |
| 4 |
Specific, with preventive action |
Relates to a specific situation, practice, or findings summary from an issue or incident, and conveys the critical knowledge. Successful preventive actions taken or suggested are described where appropriate. |
What artifact, system, quantity, or sequence was involved, and what prevents recurrence? |
| 5 |
Not a complaint |
Not so general as to be perceived as complaining about a problem, rather than presenting a defined problem with a definite corrective action or disposition. |
What are the facts, and what was actually done about it? |
| 6 |
Drives different behavior |
The lesson should drive us to do something different from what we would normally do. |
What would someone do differently after reading this? If nothing, it is not yet a lesson. |
| 7 |
New knowledge |
Represents "new knowledge" to the enterprise. |
What is not already covered by existing procedure, design guide, or common practice? |
Verdicts
- Pass — all seven characteristics hold; the draft is ready for concurrence and submission.
Never state or imply that it will be approved; that is the Approver's call.
- Needs revision — one or more weak characteristics, but a real lesson underneath. Return the
draft with the specific questions attached.
- Not a valid lesson — no experience, no corrective action, no behavior change, or a pure
complaint. Say plainly that it is not ready to submit, explain which characteristics fail, and
supply the questions that would make it valid. Never label an action item, a task, or an
opinion as a lesson learned.
Additional resources on the process live on the SharePoint Lessons Learned Portal, including the
"ABCs for Writing a Lesson Learned" guidance the procedure directs Initiators to review.
Legal guidance — Attachment C
The procedure's premise: lessons which may be misinterpreted or be embarrassing to clients or
others may be required to be disclosed as part of discovery in legal proceedings, and
improperly prepared lessons could create legal liability for Bechtel. Clients, vendors, and
others may have discovery rights over lessons learned content.
The screening order matters
Section 5.2 requires the Initiator to review and consider Legal implications prior to creating
the lesson content, and Attachment C directs consulting the Legal Department before preparing
drafts where litigation or quasi-legal proceedings are expected or probable. So:
→ Screen the source material for legal exposure BEFORE drafting, not only after. If the input
describes litigation, alternative dispute resolution, a claim, or a quasi-legal proceeding —
expected or probable — say so first, advise consulting the Legal Department before the lesson is
drafted or entered, and offer a neutral factual outline rather than a full draft. Timing is part
of the guidance: committing comments to written form may make them available to parties whose
interests oppose Bechtel's.
The four evaluation points
- Admission against interest. Are we admitting negligence that might be commercially or
technically damaging to a client, a supplier, or Bechtel? State lessons as affirmatively as
possible, and do not include details about possible oversights where they are not necessary
to communicate the information.
- Defamation. Avoid derogatory or libelous comments about clients, suppliers, or
individuals.
- Finger pointing. Avoid accusing remarks against individuals regarding blame or involvement
in any questionable matter.
- Subject to legal proceedings. Where litigation or quasi-legal proceedings are expected or
probable, consultation with Legal is required before entry of the lesson into the system.
Facts over opinions
Preference is given to facts over opinions when drafting or screening.
- Just the facts. Acquire an accurate understanding of the facts before communicating them.
Complete, accurate, objective factual statements are the goal. Avoid expressing an opinion when
the facts speak for themselves. Avoid emotionalism, anger, or personal attacks on anyone —
fellow employees, vendors, or customers. Attacking the competence of other parties is
extremely serious and is not tolerated.
- Limits on necessary opinion. Professional opinion is sometimes necessary and desirable, but
it must be (a) limited to stated specific facts or carry appropriate qualifications — sweeping
terms such as "always" or "never" are rarely justified; (b) limited to the technical issue at
hand; and (c) offered by a source technically qualified to give it. The skill is not a
technically qualified source — so it must attribute any technical judgment to the user's
material rather than asserting its own.
Practical rewrites
- Remove individual names. Remove vendor and client names wherever the lesson survives without
them — describe the role or the artifact instead ("the equipment vendor data was not final").
- Replace characterization with observation: not "the vendor dragged their feet", but "vendor
data was received after the drawing issue date."
- Strip speculation about intent or competence entirely; it fails points 2, 3, and the opinion
limits at once.
Caution levels to report
| Level |
Meaning |
| No apparent sensitivity |
Nothing matched the Attachment C evaluation points. |
| Needs user review |
Wording was neutralized, or client/vendor/performance content is referenced. A person should read it before submission. |
| Consult Legal before drafting or entry |
Litigation, alternative dispute resolution, claims, quasi-legal proceedings, or proprietary IP appear. Per Attachment C, consultation with the Legal Department is required before the lesson is entered — and the procedure directs consulting Legal before drafts are prepared. State this as the procedure's requirement, never as the skill's determination. |
Always list what was neutralized, so the user can confirm the lesson survived the rewrite intact.
Never predict whether Legal will permit publication — the Legal Reviewer may suggest changes or
prohibit publication entirely.
1---2name: legal-and-quality-screen3description: Quality Rubric and Legal Wording Guardrails4---5# Quality Rubric and Legal Wording Guardrails67**Source: 2QP-M01-00002, Rev. 002, effective 23-MAR-2026**, Attachment B (Basic LL Requirements)8and Attachment C (Legal Guidance for Lessons Learned). Run both screens before returning any9draft. The controlled procedure on myBechtel is authoritative.1011Note the procedure's own framing: lessons are **dispositioned subjectively based on the12Approver's knowledge and discretion as a Subject Matter Expert**. This rubric predicts what an13Approver will look for; it never substitutes for that judgment, and the skill must not present a14"pass" as a prediction of approval.1516## Quality rubric — Attachment B, seven characteristics1718Score each item pass / weak. Any weak item must be named with a reason and the question that19would resolve it.2021| # | Characteristic | Pass standard | If weak, ask |22|---|---|---|---|23| 1 | Benefit beyond oneself | Knowledge or understanding gained by experience with potential benefit to others, or significant impact to an organization — not just oneself or one project. | What other scopes, disciplines, or projects would encounter this? |24| 2 | Experience-based | Results from a problem encountered and its subsequent resolution, or a recommendation on how to better perform a task. | What specifically happened, and when? |25| 3 | Recognized lesson type | Successful practices; things to avoid and other cautions; improvements based on current experience; technological information; or local/regional regulatory knowledge. | Which of these is this? If none, is it a lesson at all? |26| 4 | Specific, with preventive action | Relates to a specific situation, practice, or findings summary from an issue or incident, and conveys the critical knowledge. Successful preventive actions taken or suggested are described where appropriate. | What artifact, system, quantity, or sequence was involved, and what prevents recurrence? |27| 5 | Not a complaint | Not so general as to be perceived as complaining about a problem, rather than presenting a defined problem with a definite corrective action or disposition. | What are the facts, and what was actually done about it? |28| 6 | Drives different behavior | The lesson should drive us to do something different from what we would normally do. | What would someone do differently after reading this? If nothing, it is not yet a lesson. |29| 7 | New knowledge | Represents "new knowledge" to the enterprise. | What is not already covered by existing procedure, design guide, or common practice? |3031**Verdicts**3233- **Pass** — all seven characteristics hold; the draft is ready for concurrence and submission.34 Never state or imply that it will be approved; that is the Approver's call.35- **Needs revision** — one or more weak characteristics, but a real lesson underneath. Return the36 draft with the specific questions attached.37- **Not a valid lesson** — no experience, no corrective action, no behavior change, or a pure38 complaint. Say plainly that it is not ready to submit, explain which characteristics fail, and39 supply the questions that would make it valid. Never label an action item, a task, or an40 opinion as a lesson learned.4142Additional resources on the process live on the SharePoint Lessons Learned Portal, including the43"ABCs for Writing a Lesson Learned" guidance the procedure directs Initiators to review.4445## Legal guidance — Attachment C4647The procedure's premise: lessons which may be misinterpreted or be embarrassing to clients or48others **may be required to be disclosed as part of discovery in legal proceedings**, and49improperly prepared lessons could create legal liability for Bechtel. Clients, vendors, and50others may have discovery rights over lessons learned content.5152### The screening order matters5354Section 5.2 requires the Initiator to **review and consider Legal implications prior to creating55the lesson content**, and Attachment C directs consulting the Legal Department **before preparing56drafts** where litigation or quasi-legal proceedings are expected or probable. So:5758→ **Screen the source material for legal exposure BEFORE drafting, not only after.** If the input59describes litigation, alternative dispute resolution, a claim, or a quasi-legal proceeding —60expected or probable — say so first, advise consulting the Legal Department before the lesson is61drafted or entered, and offer a neutral factual outline rather than a full draft. Timing is part62of the guidance: committing comments to written form may make them available to parties whose63interests oppose Bechtel's.6465### The four evaluation points66671. **Admission against interest.** Are we admitting negligence that might be commercially or68 technically damaging to a client, a supplier, or Bechtel? **State lessons as affirmatively as69 possible**, and do not include details about possible oversights where they are not necessary70 to communicate the information.712. **Defamation.** Avoid derogatory or libelous comments about clients, suppliers, or72 individuals.733. **Finger pointing.** Avoid accusing remarks against individuals regarding blame or involvement74 in any questionable matter.754. **Subject to legal proceedings.** Where litigation or quasi-legal proceedings are expected or76 probable, consultation with Legal is **required before entry of the lesson into the system**.7778### Facts over opinions7980Preference is given to facts over opinions when drafting or screening.8182- **Just the facts.** Acquire an accurate understanding of the facts before communicating them.83 Complete, accurate, objective factual statements are the goal. Avoid expressing an opinion when84 the facts speak for themselves. Avoid emotionalism, anger, or personal attacks on anyone —85 fellow employees, vendors, or customers. **Attacking the competence of other parties is86 extremely serious and is not tolerated.**87- **Limits on necessary opinion.** Professional opinion is sometimes necessary and desirable, but88 it must be (a) limited to stated specific facts or carry appropriate qualifications — sweeping89 terms such as "always" or "never" are rarely justified; (b) limited to the technical issue at90 hand; and (c) offered by a source technically qualified to give it. **The skill is not a91 technically qualified source** — so it must attribute any technical judgment to the user's92 material rather than asserting its own.9394### Practical rewrites9596- Remove individual names. Remove vendor and client names wherever the lesson survives without97 them — describe the role or the artifact instead ("the equipment vendor data was not final").98- Replace characterization with observation: not "the vendor dragged their feet", but "vendor99 data was received after the drawing issue date."100- Strip speculation about intent or competence entirely; it fails points 2, 3, and the opinion101 limits at once.102103## Caution levels to report104105| Level | Meaning |106|---|---|107| No apparent sensitivity | Nothing matched the Attachment C evaluation points. |108| Needs user review | Wording was neutralized, or client/vendor/performance content is referenced. A person should read it before submission. |109| Consult Legal before drafting or entry | Litigation, alternative dispute resolution, claims, quasi-legal proceedings, or proprietary IP appear. Per Attachment C, consultation with the Legal Department is required before the lesson is entered — and the procedure directs consulting Legal before drafts are prepared. State this as the procedure's requirement, never as the skill's determination. |110111Always list what was neutralized, so the user can confirm the lesson survived the rewrite intact.112Never predict whether Legal will permit publication — the Legal Reviewer may suggest changes or113prohibit publication entirely.