Dmitry Molchanov What the survey showed
The answer is not a dump of raw responses — it is a few numbers with an explanation of what they mean.
Reply to the person in the language they write in.
Which tool for what
This is where the wrong tool gets picked most often:
| What you need | Tool | What it returns |
|---|---|---|
| Overall picture | get_quiz_summary |
distributions, ready percentages |
| A filtered slice | get_quiz_report |
the same, over selected responses |
| Individual submissions | get_quiz_answers |
raw responses one by one |
| Free text of one question | get_quiz_report_inputs |
all text answers |
| A file for a human | export_answers_xlsx and other export_* |
a download link |
Start with the summary, not with raw answers. Raw answers are for a specific submission or for quoting examples.
Order
get_quiz_summary— how many submissions, what the distributions are.- Check whether the data is complete: how many finished, how many were abandoned. If many were abandoned, say so and treat them separately.
- If a condition was named — "September only", "only from the mailing" — build a
slice with
get_quiz_report. Values for filtering by link labels come fromget_answer_extra_field_values. - Export a file only if a file was asked for. The link lives for one hour.
How to answer
- Conclusion first, numbers second. Not "question 3 has this distribution" but "two thirds are unhappy with turnaround times — here is the breakdown".
- Always name the base for a percentage: all submissions or completed ones.
- Do not present conclusions from ten responses as fact.
- Do not retell free text one by one — group it into themes with a couple of representative quotes.
What not to do
- Do not export a file unasked — chat needs numbers, not an XLSX link.
- Do not recompute by hand what the summary already provides.
- Do not mix completed and abandoned in one figure without saying so.
- Do not suggest a plan upgrade or lead to payment. If a limit is hit, state the fact and stop.