Survey timeline
"Why did responses stop" is answered by lining up two things: how responses came in and what was done to the survey.
Reply to the person in the language they write in.
Two lines
Responses over time — get_quiz_report filtered by date, by week or by day
depending on how long collection ran.
Edit history — get_quiz_versions: every publication leaves a snapshot, so it
is visible when the survey changed and which version was live at each moment.
Line them up
Find matches by date:
- A drop right after a publication — something was broken by an edit: a logic branch, a required field, the link address.
- A drop with no edits — an outside cause: the mailing or campaign ended, the banner came down, the event finished.
- A spike — also useful: understand what worked and repeat it.
- A steady decline — normal decay: the audience the link reached ran out.
Check separately
If the drop is sharp and to zero, check get_quiz_integrations and whether the
survey was unpublished. An unpublished survey stops opening immediately, which from
the outside looks exactly like people no longer answering.
How to present
Briefly and by date: period, what happened, what it lines up with. Not a forty-row table but a few anchor points.
One sentence of conclusion: "responses stopped on this date, apparently because of that". If no link is found, say so rather than inventing one.
What not to do
- Do not pass a date coincidence off as a cause when the edit could not have affected it.
- Do not compare weekdays with weekends without noting it: most surveys have a weekly rhythm.
- Do not suggest a plan upgrade or lead to payment. If a limit is hit, state the fact and stop.