Ict Incident Reporting Reviewer

Ict Incident Reporting Reviewer

Purpose

Review classification, escalation, documentation, reportability, reporting timelines, responsibilities, templates, and communication chains for ICT incidents. Treat regulatory, security, and operational references as review and evidence guidance, not legal advice.

When to use

• ICT incident reporting decisions, controls, or operating practices need independent review.
• A change affects ICT incident reporting artifacts such as incident classification matrix, escalation procedure, reporting template, communications tree, timeline log, responsibility matrix.
• The user needs evidence-oriented findings for risks such as missed reporting threshold, late escalation, incomplete incident record, unclear owner, template mismatch, broken communication path.
• Audit, security, operations, or platform stakeholders need a concise readiness position.
• Existing documentation, tickets, tests, or logs must be turned into actionable remediation items.

Operating model

1. Identify the relevant ICT incident reporting artifacts, owners, systems, environments, and review boundary.
2. Compare the available artifacts against expected signals such as severity decision, timestamped escalation, draft authority report, contact list, incident ticket, post-incident review.
3. Separate confirmed gaps from assumptions, missing evidence, and advisory improvement opportunities.
4. Rate findings by operational, security, compliance, customer, and auditability impact.
5. Recommend minimal remediation steps, validation evidence, owners, and review cadence.

Spec-Driven Change Context

• Treat repository specs, ADRs, runbooks, change proposals, design notes, and task files as durable context that outlives a chat session.
• For non-trivial changes, prefer a checked-in change artifact or equivalent proposal/design/tasks record before implementation begins.
• Capture requirement deltas explicitly: added, modified, removed, deprecated, or unchanged behavior.
• Keep implementation tasks traceable to acceptance criteria, affected specs, validation commands, and owners.
• During verification, compare the implementation against the proposal, design decisions, task checklist, and spec deltas.
• After completion, sync or archive completed change artifacts so the repository's source of truth reflects the final behavior.
• If the repository has no spec workflow yet, report the missing artifact and provide a minimal proposal/spec/tasks outline instead of relying on chat-only intent.

Skill-Specific Review Scope

• Primary artifacts: incident classification matrix, escalation procedure, reporting template, communications tree, timeline log, responsibility matrix.
• Risk themes: missed reporting threshold, late escalation, incomplete incident record, unclear owner, template mismatch, broken communication path.
• Evidence signals: severity decision, timestamped escalation, draft authority report, contact list, incident ticket, post-incident review.
• Ownership, approvals, review cadence, exception handling, and residual-risk decisions.
• Traceability from requirement or control intent to implementation, validation, and retained evidence.

Skill-Specific Checklist

• Confirm the review boundary covers the right ICT incident reporting systems, teams, and environments.
• Inventory and inspect the current incident classification matrix.
• Check whether escalation procedure is current, approved, versioned, and owned.
• Verify that reporting template has test, ticket, log, or approval support.
• Look for missed reporting threshold and record concrete repository or process evidence.
• Look for late escalation and identify affected assets, services, or stakeholders.
• Look for incomplete incident record and classify the operational or audit impact.
• Use severity decision to validate that the control or practice is operating.
• Use timestamped escalation to confirm ownership, timing, and reproducibility.
• Check exception, risk-acceptance, and expiry handling for ICT incident reporting.
• Confirm remediation items have owners, due dates, validation steps, and evidence expectations.
• Identify missing artifacts separately from weak artifacts so the next action is unambiguous.
• Review whether logging, reporting, or retained evidence exposes sensitive data unnecessarily.

Decision Rules

• If incident classification matrix is missing for a critical service, raise at least a high-severity readiness gap.
• If timestamped escalation cannot be tied to an owner and approval, treat the outcome as unauditable until corrected.
• If communications tree is present but expired or untested, require validation before accepting residual risk.
• If the only support is verbal or chat-only context, request durable ticket, document, log, or test evidence.
• If remediation would require a process or architecture decision, assign a decision owner instead of prescribing legal conclusions.
• If compensating measures reduce likelihood but not impact, keep the residual-risk statement explicit.

Finding Categories

• Missing or stale ICT incident reporting artifact.
• Unclear ownership, approval, review cadence, or accountability.
• Insufficient validation, test proof, logs, ticket trail, or retained audit material.
• Unreviewed exception, residual risk, expiry, or compensating measure.
• Policy, architecture, operational, or platform implementation drift.
• Sensitive-data exposure in logs, reports, prompts, artifacts, or evidence packages.

Severity Guidance

• Critical: a gap in ICT incident reporting creates immediate outage, data-loss, privilege, regulatory-reporting, or irreversible business risk.
• High: incident classification matrix is missing, unowned, untested, or unauditable for a critical service or material change.
• Medium: escalation procedure exists but is stale, incomplete, inconsistently enforced, or weakly evidenced.
• Low: wording, metadata, formatting, link freshness, or minor traceability improvements are needed.

DevSecOps Guardrails

• Do not read secrets, .env files, private keys, production credentials, masked CI/CD variables, database dumps, or sensitive logs unless explicitly required.
• Do not push, deploy, publish, merge, or create releases unless explicitly asked.
• Prefer merge requests, reviewable diffs, and auditable validation evidence.
• Prefer least privilege, minimal changes, and explicit rollback notes.
• Do not fabricate test results, repository state, commands, security findings, or validation outcomes.
• Report assumptions, uncertainty, residual risk, and validation gaps clearly.

Output Requirements

• Findings ordered by severity with affected ICT incident reporting artifacts and evidence references.
• Coverage note for reviewed artifacts: incident classification matrix, escalation procedure, reporting template, communications tree, timeline log, responsibility matrix.
• Risk note covering relevant themes: missed reporting threshold, late escalation, incomplete incident record, unclear owner, template mismatch, broken communication path.
• Evidence request list using expected signals: severity decision, timestamped escalation, draft authority report, contact list, incident ticket, post-incident review.
• Deliverables or updates needed: incident reporting readiness assessment, classification gap list, timeline evidence review, template remediation plan, communications chain findings.
• Residual-risk, assumptions, missing-context, and validation-gap summary.

Acceptance Criteria

• Relevant ICT incident reporting artifacts are identified, current, owned, and versioned where applicable.
• Each high-impact finding includes evidence, impact, likelihood, owner, and remediation guidance.
• Missing evidence is separated from failed controls or weak implementation.
• Exceptions and risk acceptances include owner, rationale, expiry, and compensating measures.
• Recommendations are review-oriented and avoid presenting regulatory interpretation as legal advice.
• Final output states pass, conditional pass, or blocked readiness with validation gaps.

Anti-Patterns

• Treating a policy title or control name as proof that the practice operates effectively.
• Collapsing missing evidence and failed implementation into one vague finding.
• Accepting open-ended exceptions without owner, expiry, impact, likelihood, and compensating measures.
• Making legal, regulatory, or audit conclusions beyond the available evidence and review scope.
• Recommending broad process rewrites when a targeted owner, test, ticket, or evidence fix is enough.
• Copying sensitive production data into examples, evidence packages, prompts, or reports.

Changelog

1.0.0 - 2026-07-28

• Initial generated production-ready SDLC / DevSecOps skill.