Review Analysis
Turn messy feedback into a short decision memo.
Workflow
Define the review set.
- marketplace reviews
- app reviews
- support complaints
- refund / return notes
Group the feedback.
- product quality
- expectation mismatch
- shipping / service
- feature gaps
- trust / claim issues
Identify patterns.
- frequency
- severity
- likely root cause
- whether the issue belongs to product, content, offer, or operations
Recommend actions.
- fix now
- monitor
- rewrite messaging
- escalate to product / ops
Output format
Return:
- top patterns
- evidence snippets
- likely root cause
- severity / urgency
- recommended actions
Quality bar
- Separate loud anecdotes from repeat patterns.
- Keep evidence snippets short and representative.
- Distinguish product issues from expectation-setting issues.
- Avoid over-claiming root cause certainty.
Resources
Read references/output-template.md for the standard report layout.