Zoho Crm

Zoho CRM

Access the Zoho CRM API with managed OAuth authentication. Manage leads, contacts, accounts, deals, and other CRM modules with full CRUD operations including search and bulk operations. Also supports organization details, user management, and module metadata retrieval.

Quick Start

# List leads
python <<'EOF'
import urllib.request, os, json
req = urllib.request.Request('https://gateway.maton.ai/zoho-crm/crm/v8/Leads?fields=First_Name,Last_Name,Email')
req.add_header('Authorization', f'Bearer {os.environ["MATON_API_KEY"]}')
print(json.dumps(json.load(urllib.request.urlopen(req)), indent=2))
EOF

Base URL

https://gateway.maton.ai/zoho-crm/crm/v8/{endpoint}

The gateway proxies requests to www.zohoapis.com/crm/v8 and automatically injects your OAuth token.

Authentication

All requests require the Maton API key in the Authorization header:

Authorization: Bearer $MATON_API_KEY

Environment Variable: Set your API key as MATON_API_KEY:

export MATON_API_KEY="YOUR_API_KEY"

Getting Your API Key

1. Sign in or create an account at maton.ai
2. Go to maton.ai/settings
3. Copy your API key

Connection Management

Manage your Zoho CRM OAuth connections at https://ctrl.maton.ai.

List Connections

python <<'EOF'
import urllib.request, os, json
req = urllib.request.Request('https://ctrl.maton.ai/connections?app=zoho-crm&status=ACTIVE')
req.add_header('Authorization', f'Bearer {os.environ["MATON_API_KEY"]}')
print(json.dumps(json.load(urllib.request.urlopen(req)), indent=2))
EOF

Create Connection

python <<'EOF'
import urllib.request, os, json
data = json.dumps({'app': 'zoho-crm'}).encode()
req = urllib.request.Request('https://ctrl.maton.ai/connections', data=data, method='POST')
req.add_header('Authorization', f'Bearer {os.environ["MATON_API_KEY"]}')
req.add_header('Content-Type', 'application/json')
print(json.dumps(json.load(urllib.request.urlopen(req)), indent=2))
EOF

Get Connection

python <<'EOF'
import urllib.request, os, json
req = urllib.request.Request('https://ctrl.maton.ai/connections/{connection_id}')
req.add_header('Authorization', f'Bearer {os.environ["MATON_API_KEY"]}')
print(json.dumps(json.load(urllib.request.urlopen(req)), indent=2))
EOF

Response:

{
  "connection": {
    "connection_id": "e55c5bac-241a-4cc8-9db5-50d2cad09136",
    "status": "ACTIVE",
    "creation_time": "2025-12-08T07:20:53.488460Z",
    "last_updated_time": "2026-01-31T20:03:32.593153Z",
    "url": "https://connect.maton.ai/?session_token=...",
    "app": "zoho-crm",
    "metadata": {}
  }
}

Open the returned url in a browser to complete OAuth authorization.

Delete Connection

python <<'EOF'
import urllib.request, os, json
req = urllib.request.Request('https://ctrl.maton.ai/connections/{connection_id}', method='DELETE')
req.add_header('Authorization', f'Bearer {os.environ["MATON_API_KEY"]}')
print(json.dumps(json.load(urllib.request.urlopen(req)), indent=2))
EOF

Specifying Connection

If you have multiple Zoho CRM connections, specify which one to use with the Maton-Connection header:

python <<'EOF'
import urllib.request, os, json
req = urllib.request.Request('https://gateway.maton.ai/zoho-crm/crm/v8/Leads?fields=First_Name,Last_Name,Email')
req.add_header('Authorization', f'Bearer {os.environ["MATON_API_KEY"]}')
req.add_header('Maton-Connection', 'e55c5bac-241a-4cc8-9db5-50d2cad09136')
print(json.dumps(json.load(urllib.request.urlopen(req)), indent=2))
EOF

If omitted, the gateway uses the default (oldest) active connection.

API Reference

Modules

Zoho CRM organizes data into modules. Core modules include:

List Records

GET /zoho-crm/crm/v8/{module_api_name}?fields={field1},{field2}

Query Parameters:

Example - List Leads:

python <<'EOF'
import urllib.request, os, json
req = urllib.request.Request('https://gateway.maton.ai/zoho-crm/crm/v8/Leads?fields=First_Name,Last_Name,Email,Phone,Company')
req.add_header('Authorization', f'Bearer {os.environ["MATON_API_KEY"]}')
print(json.dumps(json.load(urllib.request.urlopen(req)), indent=2))
EOF

Response:

{
  "data": [
    {
      "First_Name": "Christopher",
      "Email": "christopher-maclead@noemail.invalid",
      "Last_Name": "Maclead (Sample)",
      "Phone": "555-555-5555",
      "Company": "Rangoni Of Florence",
      "id": "7243485000000597000"
    }
  ],
  "info": {
    "per_page": 200,
    "count": 1,
    "page": 1,
    "sort_by": "id",
    "sort_order": "desc",
    "more_records": false,
    "next_page_token": null
  }
}

Example - List Contacts:

python <<'EOF'
import urllib.request, os, json
req = urllib.request.Request('https://gateway.maton.ai/zoho-crm/crm/v8/Contacts?fields=First_Name,Last_Name,Email,Phone')
req.add_header('Authorization', f'Bearer {os.environ["MATON_API_KEY"]}')
print(json.dumps(json.load(urllib.request.urlopen(req)), indent=2))
EOF

Example - List Accounts:

python <<'EOF'
import urllib.request, os, json
req = urllib.request.Request('https://gateway.maton.ai/zoho-crm/crm/v8/Accounts?fields=Account_Name,Website,Phone')
req.add_header('Authorization', f'Bearer {os.environ["MATON_API_KEY"]}')
print(json.dumps(json.load(urllib.request.urlopen(req)), indent=2))
EOF

Example - List Deals:

python <<'EOF'
import urllib.request, os, json
req = urllib.request.Request('https://gateway.maton.ai/zoho-crm/crm/v8/Deals?fields=Deal_Name,Stage,Amount')
req.add_header('Authorization', f'Bearer {os.environ["MATON_API_KEY"]}')
print(json.dumps(json.load(urllib.request.urlopen(req)), indent=2))
EOF

Get Record

GET /zoho-crm/crm/v8/{module_api_name}/{record_id}

Example:

python <<'EOF'
import urllib.request, os, json
req = urllib.request.Request('https://gateway.maton.ai/zoho-crm/crm/v8/Leads/7243485000000597000')
req.add_header('Authorization', f'Bearer {os.environ["MATON_API_KEY"]}')
print(json.dumps(json.load(urllib.request.urlopen(req)), indent=2))
EOF

Create Records

POST /zoho-crm/crm/v8/{module_api_name}
Content-Type: application/json

{
  "data": [
    {
      "field_api_name": "value"
    }
  ]
}

Mandatory Fields by Module:

Example - Create Lead:

python <<'EOF'
import urllib.request, os, json
data = json.dumps({
    "data": [{
        "Last_Name": "Smith",
        "First_Name": "John",
        "Email": "john.smith@example.com",
        "Company": "Acme Corp",
        "Phone": "+1-555-0123"
    }]
}).encode()
req = urllib.request.Request('https://gateway.maton.ai/zoho-crm/crm/v8/Leads', data=data, method='POST')
req.add_header('Authorization', f'Bearer {os.environ["MATON_API_KEY"]}')
req.add_header('Content-Type', 'application/json')
print(json.dumps(json.load(urllib.request.urlopen(req)), indent=2))
EOF

Response:

{
  "data": [
    {
      "code": "SUCCESS",
      "details": {
        "Modified_Time": "2026-02-06T01:10:56-08:00",
        "Modified_By": {
          "name": "User Name",
          "id": "7243485000000590001"
        },
        "Created_Time": "2026-02-06T01:10:56-08:00",
        "id": "7243485000000619001",
        "Created_By": {
          "name": "User Name",
          "id": "7243485000000590001"
        }
      },
      "message": "record added",
      "status": "success"
    }
  ]
}

Example - Create Contact:

python <<'EOF'
import urllib.request, os, json
data = json.dumps({
    "data": [{
        "Last_Name": "Doe",
        "First_Name": "Jane",
        "Email": "jane.doe@example.com",
        "Phone": "+1-555-9876"
    }]
}).encode()
req = urllib.request.Request('https://gateway.maton.ai/zoho-crm/crm/v8/Contacts', data=data, method='POST')
req.add_header('Authorization', f'Bearer {os.environ["MATON_API_KEY"]}')
req.add_header('Content-Type', 'application/json')
print(json.dumps(json.load(urllib.request.urlopen(req)), indent=2))
EOF

Example - Create Account:

python <<'EOF'
import urllib.request, os, json
data = json.dumps({
    "data": [{
        "Account_Name": "Acme Corporation",
        "Website": "https://acme.com",
        "Phone": "+1-555-1234"
    }]
}).encode()
req = urllib.request.Request('https://gateway.maton.ai/zoho-crm/crm/v8/Accounts', data=data, method='POST')
req.add_header('Authorization', f'Bearer {os.environ["MATON_API_KEY"]}')
req.add_header('Content-Type', 'application/json')
print(json.dumps(json.load(urllib.request.urlopen(req)), indent=2))
EOF

Update Records

PUT /zoho-crm/crm/v8/{module_api_name}
Content-Type: application/json

{
  "data": [
    {
      "id": "record_id",
      "field_api_name": "updated_value"
    }
  ]
}

Example:

python <<'EOF'
import urllib.request, os, json
data = json.dumps({
    "data": [{
        "id": "7243485000000619001",
        "Phone": "+1-555-9999",
        "Company": "Updated Company Name"
    }]
}).encode()
req = urllib.request.Request('https://gateway.maton.ai/zoho-crm/crm/v8/Leads', data=data, method='PUT')
req.add_header('Authorization', f'Bearer {os.environ["MATON_API_KEY"]}')
req.add_header('Content-Type', 'application/json')
print(json.dumps(json.load(urllib.request.urlopen(req)), indent=2))
EOF

Response:

{
  "data": [
    {
      "code": "SUCCESS",
      "details": {
        "Modified_Time": "2026-02-06T01:11:01-08:00",
        "Modified_By": {
          "name": "User Name",
          "id": "7243485000000590001"
        },
        "Created_Time": "2026-02-06T01:10:56-08:00",
        "id": "7243485000000619001",
        "Created_By": {
          "name": "User Name",
          "id": "7243485000000590001"
        }
      },
      "message": "record updated",
      "status": "success"
    }
  ]
}

Delete Records

DELETE /zoho-crm/crm/v8/{module_api_name}?ids={record_id1},{record_id2}

Query Parameters:

Example:

python <<'EOF'
import urllib.request, os, json
req = urllib.request.Request('https://gateway.maton.ai/zoho-crm/crm/v8/Leads?ids=7243485000000619001', method='DELETE')
req.add_header('Authorization', f'Bearer {os.environ["MATON_API_KEY"]}')
print(json.dumps(json.load(urllib.request.urlopen(req)), indent=2))
EOF

Response:

{
  "data": [
    {
      "code": "SUCCESS",
      "details": {
        "id": "7243485000000619001"
      },
      "message": "record deleted",
      "status": "success"
    }
  ]
}

Search Records

GET /zoho-crm/crm/v8/{module_api_name}/search

Query Parameters (one required):

Criteria Format: ((field_api_name:operator:value) and/or (...))

Operators:

• Text fields: equals, not_equal, starts_with, in
• Date/Number fields: equals, not_equal, greater_than, less_than, between, in
• Boolean fields: equals, not_equal

Example - Search by email:

python <<'EOF'
import urllib.request, os, json
req = urllib.request.Request('https://gateway.maton.ai/zoho-crm/crm/v8/Leads/search?email=christopher-maclead@noemail.invalid')
req.add_header('Authorization', f'Bearer {os.environ["MATON_API_KEY"]}')
print(json.dumps(json.load(urllib.request.urlopen(req)), indent=2))
EOF

Example - Search by criteria:

python <<'EOF'
import urllib.request, os, json
import urllib.parse
criteria = urllib.parse.quote('(Last_Name:starts_with:Smith)')
req = urllib.request.Request(f'https://gateway.maton.ai/zoho-crm/crm/v8/Leads/search?criteria={criteria}')
req.add_header('Authorization', f'Bearer {os.environ["MATON_API_KEY"]}')
print(json.dumps(json.load(urllib.request.urlopen(req)), indent=2))
EOF

Response:

{
  "data": [
    {
      "First_Name": "Christopher",
      "Email": "christopher-maclead@noemail.invalid",
      "Last_Name": "Maclead (Sample)",
      "id": "7243485000000597000"
    }
  ],
  "info": {
    "per_page": 200,
    "count": 1,
    "page": 1,
    "more_records": false
  }
}

Organization Details

Retrieve your Zoho CRM organization details.

GET /zoho-crm/crm/v8/org

Example:

python <<'EOF'
import urllib.request, os, json
req = urllib.request.Request('https://gateway.maton.ai/zoho-crm/crm/v8/org')
req.add_header('Authorization', f'Bearer {os.environ["MATON_API_KEY"]}')
print(json.dumps(json.load(urllib.request.urlopen(req)), indent=2))
EOF

Response:

{
  "org": [
    {
      "id": "7243485000000020005",
      "company_name": "Acme Corp",
      "domain_name": "org123456789",
      "primary_email": "admin@example.com",
      "phone": "555-555-5555",
      "currency": "US Dollar - USD",
      "currency_symbol": "$",
      "iso_code": "USD",
      "time_zone": "PST",
      "country_code": "US",
      "zgid": "123456789",
      "type": "production",
      "mc_status": false,
      "license_details": {
        "paid": true,
        "paid_type": "enterprise",
        "users_license_purchased": 10,
        "trial_expiry": null
      }
    }
  ]
}

Users

Retrieve users in your Zoho CRM organization.

GET /zoho-crm/crm/v8/users

Query Parameters:

Example - List all users:

python <<'EOF'
import urllib.request, os, json
req = urllib.request.Request('https://gateway.maton.ai/zoho-crm/crm/v8/users?type=AllUsers')
req.add_header('Authorization', f'Bearer {os.environ["MATON_API_KEY"]}')
print(json.dumps(json.load(urllib.request.urlopen(req)), indent=2))
EOF

Response:

{
  "users": [
    {
      "id": "7243485000000590001",
      "first_name": "John",
      "last_name": "Doe",
      "full_name": "John Doe",
      "email": "john.doe@example.com",
      "status": "active",
      "confirm": true,
      "role": {
        "name": "CEO",
        "id": "7243485000000026005"
      },
      "profile": {
        "name": "Administrator",
        "id": "7243485000000026011"
      },
      "time_zone": "PST",
      "country": "US",
      "locale": "en_US"
    }
  ],
  "info": {
    "per_page": 200,
    "count": 1,
    "page": 1,
    "more_records": false
  }
}

Example - Get specific user:

python <<'EOF'
import urllib.request, os, json
req = urllib.request.Request('https://gateway.maton.ai/zoho-crm/crm/v8/users/7243485000000590001')
req.add_header('Authorization', f'Bearer {os.environ["MATON_API_KEY"]}')
print(json.dumps(json.load(urllib.request.urlopen(req)), indent=2))
EOF

Modules Metadata

Retrieve metadata about all available CRM modules.

GET /zoho-crm/crm/v8/settings/modules

Query Parameters:

Example:

python <<'EOF'
import urllib.request, os, json
req = urllib.request.Request('https://gateway.maton.ai/zoho-crm/crm/v8/settings/modules')
req.add_header('Authorization', f'Bearer {os.environ["MATON_API_KEY"]}')
print(json.dumps(json.load(urllib.request.urlopen(req)), indent=2))
EOF

Response:

{
  "modules": [
    {
      "api_name": "Leads",
      "module_name": "Leads",
      "singular_label": "Lead",
      "plural_label": "Leads",
      "api_supported": true,
      "creatable": true,
      "editable": true,
      "deletable": true,
      "viewable": true,
      "status": "visible",
      "generated_type": "default",
      "id": "7243485000000002175",
      "profiles": [
        {"name": "Administrator", "id": "7243485000000026011"}
      ]
    }
  ]
}

Fields Metadata

Retrieve field metadata for a specific module.

GET /zoho-crm/crm/v8/settings/fields?module={module_api_name}

Query Parameters:

Example:

python <<'EOF'
import urllib.request, os, json
req = urllib.request.Request('https://gateway.maton.ai/zoho-crm/crm/v8/settings/fields?module=Leads')
req.add_header('Authorization', f'Bearer {os.environ["MATON_API_KEY"]}')
print(json.dumps(json.load(urllib.request.urlopen(req)), indent=2))
EOF

Response:

{
  "fields": [
    {
      "api_name": "Last_Name",
      "field_label": "Last Name",
      "data_type": "text",
      "system_mandatory": true,
      "custom_field": false,
      "visible": true,
      "searchable": true,
      "sortable": true,
      "id": "7243485000000002613"
    }
  ]
}

Layouts Metadata

Retrieve layout metadata for a specific module.

GET /zoho-crm/crm/v8/settings/layouts?module={module_api_name}

Query Parameters:

Example:

python <<'EOF'
import urllib.request, os, json
req = urllib.request.Request('https://gateway.maton.ai/zoho-crm/crm/v8/settings/layouts?module=Leads')
req.add_header('Authorization', f'Bearer {os.environ["MATON_API_KEY"]}')
print(json.dumps(json.load(urllib.request.urlopen(req)), indent=2))
EOF

Response:

{
  "layouts": [
    {
      "id": "7243485000000091055",
      "name": "Standard",
      "api_name": "Standard",
      "status": "active",
      "visible": true,
      "profiles": [
        {"name": "Administrator", "id": "7243485000000026011"}
      ],
      "sections": [
        {
          "display_label": "Lead Information",
          "api_name": "Lead_Information",
          "sequence_number": 1,
          "fields": [...]
        }
      ]
    }
  ]
}

Roles

Retrieve roles in your Zoho CRM organization.

GET /zoho-crm/crm/v8/settings/roles

Example:

python <<'EOF'
import urllib.request, os, json
req = urllib.request.Request('https://gateway.maton.ai/zoho-crm/crm/v8/settings/roles')
req.add_header('Authorization', f'Bearer {os.environ["MATON_API_KEY"]}')
print(json.dumps(json.load(urllib.request.urlopen(req)), indent=2))
EOF

Response:

{
  "roles": [
    {
      "id": "7243485000000026005",
      "name": "CEO",
      "display_label": "CEO",
      "share_with_peers": true,
      "description": null,
      "reporting_to": null
    },
    {
      "id": "7243485000000026008",
      "name": "Manager",
      "display_label": "Manager",
      "share_with_peers": false,
      "reporting_to": {
        "name": "CEO",
        "id": "7243485000000026005"
      }
    }
  ]
}

Example - Get specific role:

python <<'EOF'
import urllib.request, os, json
req = urllib.request.Request('https://gateway.maton.ai/zoho-crm/crm/v8/settings/roles/7243485000000026005')
req.add_header('Authorization', f'Bearer {os.environ["MATON_API_KEY"]}')
print(json.dumps(json.load(urllib.request.urlopen(req)), indent=2))
EOF

Profiles

Retrieve profiles (permission sets) in your Zoho CRM organization.

GET /zoho-crm/crm/v8/settings/profiles

Example:

python <<'EOF'
import urllib.request, os, json
req = urllib.request.Request('https://gateway.maton.ai/zoho-crm/crm/v8/settings/profiles')
req.add_header('Authorization', f'Bearer {os.environ["MATON_API_KEY"]}')
print(json.dumps(json.load(urllib.request.urlopen(req)), indent=2))
EOF

Response:

{
  "profiles": [
    {
      "id": "7243485000000026011",
      "name": "Administrator",
      "display_label": "Administrator",
      "type": "normal_profile",
      "custom": false,
      "description": null
    },
    {
      "id": "7243485000000026014",
      "name": "Standard",
      "display_label": "Standard",
      "type": "normal_profile",
      "custom": false,
      "description": null
    }
  ]
}

Example - Get specific profile:

python <<'EOF'
import urllib.request, os, json
req = urllib.request.Request('https://gateway.maton.ai/zoho-crm/crm/v8/settings/profiles/7243485000000026011')
req.add_header('Authorization', f'Bearer {os.environ["MATON_API_KEY"]}')
print(json.dumps(json.load(urllib.request.urlopen(req)), indent=2))
EOF

Pagination

Zoho CRM uses page-based pagination with optional page tokens for large datasets:

GET /zoho-crm/crm/v8/{module_api_name}?fields=First_Name,Last_Name&page=1&per_page=50

Response includes pagination info:

{
  "data": [...],
  "info": {
    "per_page": 50,
    "count": 50,
    "page": 1,
    "sort_by": "id",
    "sort_order": "desc",
    "more_records": true,
    "next_page_token": "token_value",
    "page_token_expiry": "2026-02-07T01:10:56-08:00"
  }
}

• For up to 2,000 records: Use page parameter (increment each request)
• For 2,000+ records: Use page_token from previous response
• Page tokens expire after 24 hours

Code Examples

JavaScript

const response = await fetch(
  'https://gateway.maton.ai/zoho-crm/crm/v8/Leads?fields=First_Name,Last_Name,Email',
  {
    headers: {
      'Authorization': `Bearer ${process.env.MATON_API_KEY}`
    }
  }
);
const data = await response.json();

Python

import os
import requests

response = requests.get(
    'https://gateway.maton.ai/zoho-crm/crm/v8/Leads',
    headers={'Authorization': f'Bearer {os.environ["MATON_API_KEY"]}'},
    params={'fields': 'First_Name,Last_Name,Email'}
)
data = response.json()

Notes

• The fields parameter is required for list operations (max 50 fields)
• Module API names are case-sensitive (e.g., Leads, not leads)
• Maximum 100 records per create/update request
• Maximum 100 records per delete request
• Maximum 200 records returned per GET request
• Maximum 2,000 records without page_token; up to 100,000 with page_token
• Use field API names (not display names) in requests
• If you receive a scope error, contact Maton support at support@maton.ai with the specific operations/APIs you need and your use-case
• Empty datasets return HTTP 204 (No Content) with empty body
• IMPORTANT: When using curl commands, use curl -g when URLs contain brackets to disable glob parsing
• IMPORTANT: When piping curl output to jq or other commands, environment variables like $MATON_API_KEY may not expand correctly in some shell environments

Error Handling

Common Error Codes

Troubleshooting: API Key Issues

1. Check that the MATON_API_KEY environment variable is set:

echo $MATON_API_KEY

2. Verify the API key is valid by listing connections:

python <<'EOF'
import urllib.request, os, json
req = urllib.request.Request('https://ctrl.maton.ai/connections')
req.add_header('Authorization', f'Bearer {os.environ["MATON_API_KEY"]}')
print(json.dumps(json.load(urllib.request.urlopen(req)), indent=2))
EOF

Troubleshooting: Invalid App Name

1. Ensure your URL path starts with zoho-crm. For example:

• Correct: https://gateway.maton.ai/zoho-crm/crm/v8/Leads
• Incorrect: https://gateway.maton.ai/crm/v8/Leads

Resources

• Zoho CRM API v8 Documentation
• Get Records API
• Insert Records API
• Update Records API
• Delete Records API
• Search Records API
• Organization API
• Users API
• Modules API
• Fields API
• Layouts API
• Roles API
• Profiles API
• Maton Community
• Maton Support